Credit Control Specialist with French

Infosys Poland Sp. z o.o.; Łódź; Hybrid; PLN 80,000 - 110,000; Full time

Benefits offered by this job

Performance bonus

Private medical care

Multisport card

Hybrid/Remote work

Job summary

Infosys Poland Sp. z o.o. is seeking a Credit Control Specialist with French to manage credit risk, review and approve customer limits, and coordinate with clients in English and French.

The role is based in Łódź with hybrid work options, offering a performance bonus, private medical care, extensive training, and opportunities for internal movement within the group.

Qualifications

• Knowledge of English and French at least B2 level (essential for client communication)
• At least 2 years of experience in Accounts Receivable as a main process
• Experience in F&A OTC or master data area will be an asset
• Very good knowledge of Excel (reports, VLOOKUP, PIVOTs, INDIRECT)
• Excellent verbal and written communication skills to interact with clients and internal teams
• Strong analytical skills and attention to detail to assess credit risks and manage accounts effectively

Responsibilities

• Review and approve customer credit limits and assess ongoing credit risk exposure
• Analyse customer credit worthiness
• Negotiate alternative securities with customers to cover credit risk of AR
• Negotiate credit limits with credit insurance
• Make decisions on releasing orders based on credit risks and balances
• Monitor credit risks and bad debt exposure in line with policies
• Submit claims to credit insurance or activate alternative securities
• Conduct daily credit control activities and report progress to supervisor
• Adhere to SOPs and propose process improvements
• Resolve queries and prepare reports as required by supervisor
• Contact supervisor promptly if a potential problem arises

Skills

English B2

French B2

Accounts Receivable

Excel

Communication skills

Analytical skills

University graduate

Education

University degree

Tools

Excel

Job description

Credit Control Specialist with French

Miejsce pracy: Łódź

Your responsibilities

• Review and approve customer credit limits and assess ongoing credit risk exposure
• Analyse customer credit worthiness
• Negotiate alternative securities (bank guarantees, LC’s…) with customers, to cover the credit risk of AR
• Negotiate credit limits with credit insurance, to cover the credit risk of AR
• Decision to release orders based on credit risks, outstanding balances, credit safe
• Control and monitoring credit risks, and bad debt exposure in line with company policies and accounting standards
• Submit claims to credit insurance or activate alternative securities
• Daily credit control activities to ensure accurate and timely activities
• Regularly update the team leader around developments and progress of relevant operational issues
• Adhere to Standard Operating Procedures and propose any improvements in the process
• Resolve queries
• Prepare reports when required by the Supervisor
• To contact the Supervisor as soon as possible if there is a potential problem

Our requirements

• Knowledge of English and French at least B2 level ( essential for client communication purposes)
• At least 2 years of experience in Accounts Receivable as a main process
• Experience in F&A OTC or master data area will be an asset
• Very good knowledge of excel (Preparing reports, VLOOKUP, PIVOTS, INDIRECT)
• Excellent verbal and written communication skills to interact with clients and internal teams professionally.
• Strong analytical skills and attention to detail to assess credit risks and manage accounts effectively.
• Communication skills
• University graduate

What we offer

• Performance bonus twice a year
• Employee referral program bonus
• Opportunity for professional growth through internal movement (horizontal or vertical), group internal trainings online and onsite
• Access to training platform (self-learning), domain/soft/technical skills training
• Possibility to use French language on a daily basis
• Private medical care at Medicover (with possible extension to family members)
• Reimbursement of Multisport card or points on MyBenefit platform
• Attractive group insurance
• Access to well-being platform, opportunity to take advantage of free meetings with a psychologist
• Stable employment based on an employment contract
• No trial period in the contract
• IT equipment is provided
• Additional social bonuses
• Flexible starting hours
• Opportunity to participate in charity, sports and well-being events
• Hybrid mode (2 workdays from the office per week) or Fully remote form Poland

Benefits

• private medical care
• life insurance
• leisure zone
• extra social benefits
• employee referral program
• charity initiatives
• Multisport card
• Christmas bonus
• semi-annual bonus
• training and courses

Oddział rekrutujący

Infosys Poland Sp. z o.o. - Łódź

Infosys Poland Sp. z o.o.

We are present in three major Polish cities: Łódź, Wrocław and Kraków.

The respective centers are supported by qualified professionals, providing BPM, HRO and ITO services for some of the largest clients in the world in over 28 languages. In Łódź alone there are at least 2,200 specialists, making Infosys one of the most important players in the service sector in Poland.

Our Infosys BPM Poland key business process outsourcing service areas are tax management, master data management, finance and accounting, sourcing and procurement, business transformation projects, and auditing.

With the implementation of Lean Methodology across the industry, we have focused on improving the business processes. The transformation of the Business Process Management (BPM) industry reflects the fact that the nature of work in the enterprise has moved beyond just processing transactions to management of a client’s end-to-end business process as a partner.