Contract Operations Analyst

Takeda; Łódź; On-site; PLN 82,000 - 113,000; Full time

Job summary

Takeda in Łódź, Poland is seeking a Contract Operations Analyst to support the end-to-end contract lifecycle, ensuring requests are processed accurately, efficiently, and in alignment with company policies.

You will collaborate with Legal, Procurement, Finance, DD&T and business stakeholders, manage CLM systems and workflows, and help drive process improvements, accuracy, and timely service delivery across global teams.

Limited travel may be required as part of stakeholder engagements and audits.

Qualifications

• Bachelor's degree preferred.
• Minimum 2 years of experience in contract management, legal operations, procurement operations, source-to-pay (S2P), or CLM environments.
• Strong understanding of contract administration, procurement processes, approvals, signatory management, and records governance.
• Experience working with CLM platforms, DocuSign, SAP, Ariba, or similar enterprise systems.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to manage multiple priorities in a fast-paced, high-volume environment.
• Fluent English, both written and spoken.

Responsibilities

• Review and process contract requests, ensuring completeness, compliance, and use of approved templates.
• Identify contractual issues, deviations, and risks, escalating to Legal or relevant subject matter experts when required.
• Manage contract records, metadata, approvals, signatures, amendments, and supporting documentation.
• Provide user support and guidance on Contract Lifecycle Management (CLM) systems and related workflows.
• Troubleshoot contract workflow, system, integration, approval, and e-signature issues in collaboration with DD&T, SAP, CLM, and DocuSign teams.
• Monitor and report key operational metrics, including request volumes, cycle times, service levels, and process bottlenecks.
• Support continuous improvement initiatives, testing activities, and system enhancements.
• Deliver exceptional customer service and effectively manage stakeholder communications and escalations.

Skills

Fluent English

Analytical skills

Problem-solving

Multitasking

Education

Bachelor's degree preferred

Tools

CLM platforms

DocuSign

SAP

Ariba

Job description

Job Description

Contract Operations Analyst will support the end-to-end contract lifecycle process, ensuring contract requests are processed accurately, efficiently, and in compliance with company policies and procedures. This role serves as a key liaison between Legal, Procurement, Finance, DD&T, and business stakeholders, driving operational excellence and delivering a high-quality contracting experience.

Key Responsibilities

• Review and process contract requests, ensuring completeness, compliance, and use of approved templates.

• Identify contractual issues, deviations, and risks, escalating to Legal or relevant subject matter experts when required.

• Manage contract records, metadata, approvals, signatures, amendments, and supporting documentation.

• Provide user support and guidance on Contract Lifecycle Management (CLM) systems and related workflows.

• Troubleshoot contract workflow, system, integration, approval, and e-signature issues in collaboration with DD&T, SAP, CLM, and DocuSign teams.

• Monitor and report key operational metrics, including request volumes, cycle times, service levels, and process bottlenecks.

• Support continuous improvement initiatives, testing activities, and system enhancements.

• Deliver exceptional customer service and effectively manage stakeholder communications and escalations.

Required Qualifications

• Bachelor's degree preferred.

• Minimum 2 years of experience in contract management, legal operations, procurement operations, source-to-pay (S2P), or Contract Lifecycle Management environments.

• Strong understanding of contract administration, procurement processes, approvals, signatory management, and records governance.

• Experience working with CLM platforms, DocuSign, SAP, Ariba, or similar enterprise systems.

• Strong analytical and problem-solving skills with attention to detail.

• Ability to manage multiple priorities in a fast-paced, high-volume environment.

• Fluent English, both written and spoken.

Preferred Skills

• Knowledge of end-to-end Source-to-Pay (S2P) processes, including PRs, POs, supplier enablement, and invoice-related workflows.

• Experience supporting global or shared-services operating environments.

• Strong reporting and data analysis capabilities.

• Proven stakeholder management and cross-functional collaboration skills.

• Ability to translate complex process or system issues into clear business guidance.

What You'll Bring

• Customer-focused mindset and operational excellence.

• Strong communication and relationship-building skills.

• Ability to work independently while collaborating effectively across diverse global teams.

• Continuous improvement mindset with a passion for enhancing processes and user experience.

• Commitment to accuracy, compliance, and high-quality service delivery.

Working Environment

• Global, highly regulated business environment.

• Extensive collaboration with Legal, Procurement, Finance, DD&T, vendors, and business stakeholders.

• Limited travel may be required.

Locations

Lodz, Poland

Base Salary Range:

zł82,400.00 - zł113,300.00

For information about our benefits, please click here.

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time