Commercial Ops Coordinator - 6-Month Contract

Lloyd's Register; Województwo pomorskie; On-site; PLN 35,000 - 52,000; Full time

Benefits offered by this job

Fixed-term 6 months contract

Job summary

Lloyd’s Register in Gdansk, Poland, is seeking an administrative professional to support the Commercial business stream and ensure adherence to current processes. The role focuses on delivering a consistent client journey and assisting the maritime sales team with contract administration and proposals.

You will manage simple bids, quotes, and ByD-related actions while handling routine client inquiries and contributing to client reviews and market research.

Qualifications

• Degree or equivalent in a relevant field of study.
• Exposure to account management and sales/client care.
• Experience supporting account activities in virtual/international contexts.
• Understanding of maritime market and services is preferred.
• Ability to prioritise multiple tasks and meet tight deadlines.

Responsibilities

• Support In-Service Contracts and lead admin tasks across the sales process.
• Assist with simple bid submissions and proposal preparation using templates.
• Create/update sales quotes and perform necessary ByD setup actions.
• Handle routine client queries and keep CRM/account manager informed.
• Escalate feedback and support timely complaint resolution per SLAs.

Skills

MS Office

English (written and verbal)

Client care principles

Account management awareness

Prior virtual/international context

Education

Bachelor's degree or equivalent

Tools

ByD

Salesforce

Job description

Lloyd’s Register in Gdansk, Poland, is seeking an administrative professional to support the Commercial business stream and ensure adherence to current processes. The role focuses on delivering a consistent client journey and assisting the maritime sales team with contract administration and proposals.

You will manage simple bids, quotes, and ByD-related actions while handling routine client inquiries and contributing to client reviews and market research.