Maritime Commercial Operations Specialist

Lloyd's Register Group; Gdańsk; On-site; PLN 61,000 - 84,000; Full time

Job summary

Lloyd's Register Group in Gdańsk seeks an Administrative Support role within the Commercial business stream. You will ensure consistent application of commercial processes, support the client journey, and assist the maritime sales team across contracts, bids, and quotes.

The 6‑month fixed-term contract requires a degree, MS Office skills, and strong English. You will coordinate milestones, handle routine queries, and contribute to client reviews in a global environment.

Qualifications

• Degree or equivalent in a relevant field of study.
• Experience in Account management and client care principles.
• Experience supporting Account management in virtual/international contexts.
• Understanding of marine market to support commercial focus.
• Ability to prioritise multiple tasks and meet deadlines.
• Flexible, results‑driven mindset with accuracy and organisation.
• Proficient in MS Office and capable of teamwork in a multinational environment.
• Strong command of English, written and spoken.

Responsibilities

• In-Service Contracts: support maritime sales with creation and through‑life commercial management and client queries.
• Pending Service Order: coordinate and report milestones with relevant functions.
• Bid Approval: assist with investigation, information gathering and ATQ completion for simple bids.
• Proposal Development: assist in preparing simple proposals, including pricing, using templates.
• Sales quotes: create/update quotes and necessary ByD contract setups.
• Client Engagement: handle basic client queries; keep SF updated and inform account manager.
• Feedback Handling: escalate feedback and support complaint resolution per SLAs.
• Process Adherence: follow ByD and commercial processes.
• Professional Integrity: act with integrity; pursue CPD and comply with procedures.
• Records: coordinate EOR requests if applicable; support client business reviews.

Skills

Account management experience

Virtual/international context

Marine market understanding

Initiative & multi-tasking

Flexibility & results orientation

Team player in multicultural env.

MS Office proficiency

Excellent English (written & spoken)

Education

Degree in a relevant field

Tools

MS Office

Job description

Lloyd's Register Group in Gdańsk seeks an Administrative Support role within the Commercial business stream. You will ensure consistent application of commercial processes, support the client journey, and assist the maritime sales team across contracts, bids, and quotes.

The 6‑month fixed-term contract requires a degree, MS Office skills, and strong English. You will coordinate milestones, handle routine queries, and contribute to client reviews in a global environment.