Client Onboarding & Maintenance Executive

cmcmarkets; Warszawa; On-site; PLN 100,000 - 150,000; Full time

Job summary

cmcmarkets is seeking a proactive Client Onboarding Executive or KYC Analyst to drive accurate and compliant client onboarding. You will manage end-to-end KYC checks, perform due diligence, and collaborate with Sales, Compliance and Legal to resolve onboarding blockers.

The role requires strong analytical skills, attention to detail, and the ability to work across teams in a fast-paced environment. Prior KYC experience is essential.

Qualifications

• 2+ years' experience in KYC and client onboarding.
• Strong end-to-end KYC knowledge, including complex structures.
• Familiarity with regulatory requirements such as FCA, JMLSG guidance, MiFID, and Money Laundering Regulations.

Responsibilities

• Manage end-to-end KYC due diligence for new and existing clients.
• Act as the primary contact throughout the onboarding journey.
• Carry out CDD/EDD, Source of Wealth/Funds, PEPs, Sanctions and Adverse Media Screening, MiFID categorisation, FATCA/CRS, EMIR.
• Identify gaps and verify documentation using internal systems and external sources.
• Assess customer risk profiles and escalate concerns as needed.
• Review diverse entity types such as corporates, funds, partnerships, and trusts.
• Maintain accurate client information across systems and ensure timely reviews.
• Collaborate with Sales, Compliance and Legal to remove onboarding blockers.

Skills

KYC knowledge

Onboarding

Analytical

Communication

Attention to detail

Team collaboration

Tools

LexisNexis

Job description

We're looking for a proactive and diligent Client Onboarding Executive or KYC Analyst to join our team and help deliver exceptional onboarding experiences for our clients. This role is ideal for someone who thrives in a fast-paced environment, takes pride in precision, and enjoys working collaboratively across the business.

What you'll be doing

• Managing end-to-end KYC due diligence for new and existing clients, including individuals, corporates and other legal entities.
• Acting as the primary point of contact throughout the client onboarding journey.
• Carrying out comprehensive assessments across key areas such as CDD, EDD, Source of Wealth/Funds, PEPs, Sanctions and Adverse Media Screening , as well as Suitability/Appropriateness , MiFID categorisation , FATCA/CRS , and EMIR requirements.
• Identifying gaps, collecting and verifying documentation using both internal systems and reputable external sources.
• Assessing customer risk profiles, spotting potential financial crime indicators (e.g., money laundering or fraud) and escalating concerns appropriately.
• Utilising open-source tools and platforms such as company registries and LexisNexis to support due diligence work.
• Reviewing a wide range of entity types and structures, including corporates, funds, partnerships and trusts.
• Ensuring all KYC/AML records meet internal policies, regulatory standards and industry best practice, both local and international.
• Maintaining accurate and up-to-date client information across internal systems.
• Managing workflow to ensure timely completion of reviews and daily priorities.
• Supporting departmental and cross-functional projects as required.
• Tracking outstanding queries through to resolution and ensuring clear documentation of actions for accurate MI.
• Building strong working relationships with teams such as Sales, Financial Crime, Compliance and Legal to help remove onboarding blockers.
• Contributing to the enhancement of KYC procedures and best practice frameworks.
• Staying up to date with regulatory developments and industry trends across AML, KYC and Suitability/Appropriateness.

What you'll bring

• At least 2 years' experience in KYC and client onboarding.
• Strong working knowledge of end-to-end KYC , including complex structures.
• Solid understanding of PEPs, sanctions and adverse media screening .
• Experience with Suitability/Appropriateness assessments and MiFID categorisation .
• Familiarity with relevant regulations such as FCA requirements, JMLSG guidance, MiFID , and Money Laundering Regulations .
• Confidence in sourcing CDD information from publicly available sources.
• Excellent analytical, investigative and numerical skills, with high attention to detail.
• Strong communication skills, both written and verbal, with an ability to collaborate effectively across teams.
• Able to work independently while contributing positively to a team environment.
• Some knowledge of trading instruments (advantageous but not essential).

CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age