Client Onboarding & Maintenance Executive

CMC Markets; Warszawa; On-site; PLN 134,000 - 223,000; Full time

Job summary

CMC Markets is seeking a proactive Client Onboarding Executive or KYC Analyst to join our team in Warsaw. You will manage end-to-end KYC due diligence for diverse clients and act as the main contact throughout the onboarding journey.

With a focus on CDD, EDD, Source of Wealth, PEPs, sanctions and Adverse Media, you will assess risk, verify documents, and collaborate across Sales, Compliance and Legal to remove onboarding blockers.

Qualifications

• At least 2 years’ experience in KYC and client onboarding.
• Strong knowledge of end-to-end KYC, including complex structures.
• Understanding of PEPs, sanctions and adverse media screening.
• Experience with Suitability/Appropriateness assessments and MiFID categorisation.
• Familiarity with FCA requirements, JMLSG guidance, MiFID and Money Laundering Regulations.
• Confident sourcing CDD information from publicly available sources.
• Excellent analytical, investigative and numerical skills with high attention to detail.
• Strong communication skills and collaboration across teams.
• Able to work independently while contributing to a team.
• Some knowledge of trading instruments (advantageous).

Responsibilities

• Manage end-to-end KYC due diligence for clients (individuals, corporates, and entities).
• Act as the primary point of contact throughout onboarding.
• Carry out assessments across CDD, EDD, Source of Wealth/Funds, PEPs, sanctions and Adverse Media.
• Identify gaps and verify documentation using internal systems and external sources.
• Assess customer risk, identify financial crime indicators, escalate as needed.
• Use open-source platforms like company registries and LexisNexis for due diligence.
• Review various entity types: corporates, funds, partnerships, trusts.
• Ensure KYC/AML records meet policies and regulatory standards.
• Maintain accurate client information across systems.
• Manage workflow for timely reviews and daily priorities.
• Support cross-functional projects.
• Track outstanding queries to resolution and document actions for MI.
• Build relationships with Sales, Financial Crime, Compliance and Legal.
• Contribute to enhancement of KYC procedures and best practices.
• Stay updated with regulatory developments in AML/KYC.

Skills

KYC

Onboarding

Analytical

Communication

Attention to detail

Team collaboration

Independence

Tools

LexisNexis

Company registries

Job description

We’re looking for a proactive and diligent Client Onboarding Executive or KYC Analyst to join our team and help deliver exceptional onboarding experiences for our clients. This role is ideal for someone who thrives in a fast-paced environment, takes pride in precision, and enjoys working collaboratively across the business.

What you’ll be doing

• Managing end-to-end KYC due diligence for new and existing clients, including individuals, corporates and other legal entities.

• Acting as the primary point of contact throughout the client onboarding journey.

• Carrying out comprehensive assessments across key areas such as CDD, EDD, Source of Wealth/Funds, PEPs, Sanctions and Adverse Media Screening , as well as Suitability/Appropriateness , MiFID categorisation , FATCA/CRS , and EMIR requirements.

• Identifying gaps, collecting and verifying documentation using both internal systems and reputable external sources.

• Assessing customer risk profiles, spotting potential financial crime indicators (e.g., money laundering or fraud) and escalating concerns appropriately.

• Utilising open-source tools and platforms such as company registries and LexisNexis to support due diligence work.

• Reviewing a wide range of entity types and structures, including corporates, funds, partnerships and trusts.

• Ensuring all KYC/AML records meet internal policies, regulatory standards and industry best practice, both local and international.

• Maintaining accurate and up-to-date client information across internal systems.

• Managing workflow to ensure timely completion of reviews and daily priorities.

• Supporting departmental and cross-functional projects as required.

• Tracking outstanding queries through to resolution and ensuring clear documentation of actions for accurate MI.

• Building strong working relationships with teams such as Sales, Financial Crime, Compliance and Legal to help remove onboarding blockers.

• Contributing to the enhancement of KYC procedures and best practice frameworks.

• Staying up to date with regulatory developments and industry trends across AML, KYC and Suitability/Appropriateness.

What you’ll bring

• At least 2 years’ experience in KYC and client onboarding.

• Strong working knowledge of end-to-end KYC , including complex structures.

• Solid understanding of PEPs, sanctions and adverse media screening.

• Experience with Suitability/Appropriateness assessments and MiFID categorisation.

• Familiarity with relevant regulations such as FCA requirements, JMLSG guidance, MiFID , and Money Laundering Regulations.

• Confidence in sourcing CDD information from publicly available sources.

• Excellent analytical, investigative and numerical skills, with high attention to detail.

• Strong communication skills, both written and verbal, with an ability to collaborate effectively across teams.

• Able to work independently while contributing positively to a team environment.

• Some knowledge of trading instruments (advantageous but not essential).

CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age