KYC Operations Intermediate Analyst

Citibank (Switzerland) AG; Warszawa; On-site; Confidential; Full time

Benefits offered by this job

Pension plan 6%

Private medical care

Life insurance

Parental leave program

Sport card

Social benefits fund

Job summary

Citi is seeking an intermediate KYC Operations Intmd Analyst to support AML monitoring, governance, oversight, and regulatory reporting in coordination with Compliance and Control. The role helps Front Office with KYC duties and manages Citi's dedicated KYC program, ensuring compliance with AML and local regulations.

Responsibilities include elicitation and definition of requirements, stakeholder collaboration, information prioritization, and risk management to protect Citi's reputation and

Qualifications

• 3–6 years of proven experience in a KYC role.
• Direct experience with AML and KYC regulations and processes.
• Excellent analytical and problem-solving skills.
• Excellent written and verbal communication skills.

Responsibilities

• Elicit, document, and translate complex KYC requirements into actionable specifications for processes.
• Act as SME and advise Front Office on KYC matters; define and enforce standards and best practices.
• Synthesize and prioritize needs from stakeholders; validate information for timely completion.
• Manage risk and ensure compliance with AML, KYC laws and Citi policies.

Skills

KYC regulatory knowledge

AML process understanding

Analytical thinking

Effective communication

Stakeholder management

Risk assessment

Documentation and elicitation

Problem solving

Regulatory reporting

Job description

The KYC Operations Intmd Analyst is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist Front Office with their KYC duties and manage a dedicated KYC (Know Your Client) program at Citi.

What you'll do:

• Requirements Elicitation and Definition: Collaborate with key stakeholders, including senior decision-makers, system owners, and end-users, to elicit, document, and translate complex compliance and business requirements into clear, actionable specifications for KYC processes
• Stakeholder Collaboration and Advisory: Serve as a subject matter expert, offering strategic advice to Front Office teams on KYC related matters. You will help define and enforce operational standards and best practices, ensuring procedures are understood and followed.
• Information Synthesis and Prioritization: Synthesize and prioritize business needs from various stakeholders, validating information to ensure they are completed in timely manner.
• Risk Management and Compliance: Actively manage and mitigate risk in all business decisions. This includes ensuring the firm's reputation is protected, safeguarding Citigroup's assets and clients, and strictly adhering to all applicable Anti-Money Laundering (AML) and KYC laws, rules, and regulations. You will be responsible for applying sound ethical judgment, escalating control issues with full transparency, and ensuring compliance with internal policies.

What we need from you:

• Experience: 3-6 years of proven experience in KYC role, preferably within the financial services industry.
• Domain Knowledge: Direct experience with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations and processes is required.
• Analytical Skills: Exceptional analytical and problem-solving skills, with a proven ability to manage and interpret complex information.
• Communication: Excellent communication skills, with the ability to convey complex information clearly and concisely in both written and verbal formats.

What we can offer you:

• Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
• Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
• Employee Assistance Program financed by Employer Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
• Sport Card for employees subsidized via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
• Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events
• Additional day off for volunteering
• Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.
• Opportunity to receive an annual discretionary incentive award
• Special offers and discounts for employees

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Job Family Group

Operations - Services

Job Family

Business KYC

Time Type

Full time

Primary Location Full Time Salary Range

zł111,990.00 - zł177,010.00

Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.