KYC Analyst / KYC Officer

Jobless; Warszawa; On-site; PLN 100,000 - 145,000; Full time

Job summary

Bitcoin.com is seeking a KYC Analyst to join our Compliance team in Warsaw. This hands-on role reviews customer onboarding, flags escalations, and supports the risk framework as we scale across jurisdictions.

You will conduct KYC/CDD reviews, assist in KYB verification, and help maintain audit-ready case files while working with IDV/screening platforms and strict data privacy standards. Fluency in English is required.

Qualifications

• 1-3 years in KYC/AML, screening operations, or fraud/financial-crime.
• Working knowledge of KYC/CDD/EDD processes: PEP/sanctions/adverse-media screening.
• Ability to write clear, concise alert dispositions and escalation notes in English.
• Comfortable using IDV/screening platforms and case-management tools.
• GDPR awareness.
• Strong professional English, written and verbal.

Responsibilities

• Conduct KYC/CDD reviews on new and existing customers, including identity verification and risk rating.
• Assist in KYB verification for corporate onboarding if required.
• Document rationale for true/false-positive hits and escalate as needed.
• Conduct first-line transaction monitoring reviews and basic source-of-funds checks.
• Monitor alerts and support investigations into unusual activity.
• Maintain audit-ready case files and escalate potential SAR/STR triggers.

Skills

KYC/AML

English writing

IDV/screening platforms

Attention to detail

Procedures in scale-up environments

Judgment and escalation

Tools

Sumsub

Onfido

World-Check

ComplyAdvantage

OpenSanctions

Chainalysis

Elliptic

TRM

Job description

Bitcoin.com is seeking a KYC Analyst to join our Compliance team. With over 85 million wallets created and a global audience, Bitcoin.com is one of the world's leading crypto content and onboarding platforms. This is a hands‑on role for someone who wants to work at the front line of our financial‑crime programme, reviewing customer onboarding, resolving KYC escalations, and helping keep our risk and screening processes sharp as we scale across jurisdictions.

Responsibilities & Core Competencies

Role Overview

The KYC Analyst will sit within the Compliance function, supporting the Compliance Officer and Deputy Compliance Officer on day-to-day KYC/KYB operations. You'll be the first line of review for onboarding and ongoing due diligence, flagging higher‑risk cases for escalation and helping maintain a clean, well‑documented CDD/EDD process. This role suits someone detail‑oriented, comfortable with ambiguity, and ready to grow into more senior compliance responsibility.

Key Focus Areas and Key Responsibilities

• Conduct KYC/CDD reviews on new and existing customers, including identity verification, document checks, and customer risk‑rating in line with the risk framework
• Assist in KYB and UBO verification for corporate/partner onboarding if required
• Disposition PEP, sanctions and adverse‑media screening alerts; document rationale for true/false‑positive decisions and escal­ate confirmed or ambiguous hits to the AML Manager
• Conduct first‑line transaction monitoring alert reviews and basic source‑of‑funds checks; flag activity that may warrant EDD or a SAR/STR recommendation.
• Monitor transaction alerts and support investigations into unusual activity
• Maintain accurate, audit‑ready case files and escal­ate potential SAR/STR triggers to the Deputy Compliance Officer
• Support periodic reviews, remediation exercises, and licensing‑related data requests (MiCA/EMI)
• Help maintain and improve internal KYC procedures, checklists, and training materials
• Handle KYC‑related customer queries and RFIs (requests for information) professionally and within SLA

Must‑Haves for this role

• 1-3 years in KYC/AML, screening operations, or fraud/financial‑crime. Experience within fintech, crypto, payments, or iGaming background welcome
• Working knowledge of KYC/CDD/EDD processes: PEP/sanctions/adverse‑media screening, and customer risk factors
• Ability to write clear, concise alert dispositions and escalation notes in English
• Comfortable using IDV/screening platforms and case‑management tools
• Careful, consistent, detail‑oriented
• Comfortable following procedures in a fast‑changing, scale‑up environment
• Ability to exercise sound judgment and escal­ate appropriately in ambiguous situations
• GDPR awareness
• Strong professional English, written and verbal

Nice to Have

• Hands‑on experience with IDV/screening platforms (Sumsub, Onfido, World‑Check, ComplyAdvantage, OpenSanctions)
• Exposure to blockchain analytics tools (Chainalysis, Elliptic, TRM)
• Awareness of the AML framework (AMLD/AMLR), MiCA, Travel Rule
• Experience with UBO identification / corporate KYB
• ACAMS Associate, ICA Certificate in AML, or willingness to pursue certification
• General crypto and blockchain domain knowledge