Client IT Support Specialist: OS, Apps & VDI

MTU Aero Engines Polska; Tajęcina; On-site; PLN 60,000 - 90,000; Full time

Benefits offered by this job

International aviation environment

Annual bonus scheme

Company-sponsored events

On-site facilities and parking

Job summary

MTU Aero Engines Polska Sp. z o.o is hiring a Client Support Specialist to provide operational IT support for clients across multiple locations. The role includes handling tickets, OS issues, software deployment, and maintaining client applications.

The successful candidate will support VDI environments, contribute to process automation, and deliver high-quality end-user support while working in an international aviation-focused company.

Qualifications

• Experience in IT support, ideally in2nd line/client support roles.
• Experience with operating systems, Windows preferred.
• Familiarity with ticketing systems and incident handling.
• Knowledge of software deployment and endpoint management tools.
• Knowledge of common client applications (remote tools/utilities).
• Basic understanding of VDI concepts.

Responsibilities

• Provide operational support for clients across multiple locations.
• Handle and manage support tickets, including OS issues and deployments.
• Support and maintain client applications (7-Zip, Hypersnap, TeamViewer, etc.).
• Deliver end-user support and process service requests efficiently.
• Ensure high-quality client operations and user satisfaction.
• Support VDI operations, including installation/configuration and handover.
• Contribute to automation of client-related processes.

Skills

IT support

Windows OS

Ticketing systems

End-user applications

Teamwork

Communication

English proficiency

Tools

VDI concepts

Remote tools

Software deployment tools

Endpoint management tools

7-Zip/Hypersnap/TeamViewer

Job description

MTU Aero Engines Polska Sp. z o.o is hiring a Client Support Specialist to provide operational IT support for clients across multiple locations. The role includes handling tickets, OS issues, software deployment, and maintaining client applications.

The successful candidate will support VDI environments, contribute to process automation, and deliver high-quality end-user support while working in an international aviation-focused company.