Claims Processing Analyst - Warsaw

DCG Poland; Warszawa; On-site; PLN 50,000 - 70,000; Full time

Benefits offered by this job

Private medical care

Co-financing for sports card

Constant support of dedicated consultant

Job summary

A recruitment company is seeking a Claims Processing Analyst in Warsaw, Poland. The role involves processing interest claims, conducting analysis of failed trades, and ensuring compliance with regulations. The ideal candidate should have 2-3 years of experience within the financial sector, strong problem-solving abilities, and excellent communication skills. This position offers private medical care and support from dedicated consultants.

Qualifications

• 2–3 years of experience in the financial sector, particularly in securities and FX trade processing.
• Minimum 1 year experience in Middle Office or Trade Processing.
• Strong understanding of post-trade lifecycle and operational processes.
• Familiarity with ISITC and CSDR regulations.

Responsibilities

• Process interest claims and penalties according to procedures.
• Perform end-to-end analysis of failed trades.
• Collaborate with teams to gather data and resolve queries.
• Analyze claim documentation and verify calculations.
• Ensure compliance with internal policies and regulatory standards.

Skills

Analytical skills

Problem-solving skills

Communication skills

Organizational skills

Attention to detail

Time management

Proficiency in MS Office

Ownership and accountability

Job description

As a recruitment company, DCG understands that every business is powered by experienced professionals. Our management style and partnership approach enable us to meet your needs and provide continuous support. Due to our ongoing growth and the large number of recruitment projects we undertake for our partners, we are currently looking for:

Claims Processing Analyst

Responsibilities:

• Process interest claims and penalties in line with internal procedures and regulatory requirements
• Perform end-to-end analysis of failed trades to identify root causes and determine liability
• Collaborate with internal teams and external counterparties to gather data, resolve queries, and provide timely updates
• Analyze claim documentation, verify calculations, and assess claim validity
• Ensure accurate and professional communication throughout the claims lifecycle
• Monitor and apply relevant ISITC and CSDR regulations
• Maintain full compliance with internal policies and external regulatory standards
• Prepare regular reports and updates on claims status and outcomes
• Handle complex client queries and support detailed claim reviews
• Prepare presentations and participate in client walkthrough sessions
• Support Team Manager/Supervisor in day-to-day activities
• Identify operational risks and propose improvements, including new controls and KRIs
• Ensure procedures and audit documentation are up to date and aligned across processes

Requirements:

• 2–3 years of experience in the financial sector, with exposure to securities and FX trade processing and capital markets
• Minimum 1 year of experience in Middle Office, Trade Matching & Settlements, or Trade Processing
• Strong understanding of post-trade lifecycle and operational processes
• Familiarity with ISITC and CSDR regulations
• Strong analytical and problem-solving skills with attention to detail
• Excellent communication skills and ability to work with international stakeholders
• High level of ownership, accountability, and results orientation
• Strong organizational, time management, and prioritization skills
• Proficiency in MS Office
• Professional level of English

Nice to have:

• Experience in claims processing or reconciliation roles
• Knowledge of custody or asset servicing environments
• Exposure to regulatory reporting or audit processes

Offer:

• Private medical care
• Co-financing for the sports card
• Constant support of dedicated consultant