Junior Client Service Officer - Warsaw

Diverse CG Sp. z o.o. Sp.k.; Warszawa; On-site; PLN 40,000 - 55,000; Full time

Benefits offered by this job

Private medical care

Co-financing for the sports card

Training & learning opportunities

Constant support of dedicated consultant

Job summary

Diverse CG Sp. z o.o. Sp.k. in Warsaw is seeking a Junior Client Service Officer to process client-related transactions and ensure service quality. You will handle payment requests and work closely with banking systems.

The ideal candidate is fluent in English, possesses strong organizational skills, and has a keen attention to detail. The position offers private medical care and support from a dedicated consultant.

Qualifications

• 0–2 years of relevant experience in banking, payments, middle office, transitions, or operations.
• Good understanding of transaction processing in a financial services environment.
• Strong organizational and time management skills.
• Fluency in spoken and written English.

Responsibilities

• Process client-related transactions in a professional and timely manner.
• Handle internal and external payment requests and banking transactions.
• Support a high standard of service quality for internal stakeholders and clients.
• Identify and escalate potentially illegal or suspicious transactions.

Skills

Analytical thinking

Problem-solving skills

Organizational skills

Verbal communication

Written communication

Time management

Attention to detail

Multitasking

Education

University degree or equivalent professional experience

Job description

As a recruitment company, DCG understands that every business is powered by experienced professionals. Our management style and partnership approach enable us to meet your needs and provide continuous support. Due to our ongoing growth and the large number of recruitment projects we undertake for our partners, we are currently looking for:

Junior Client Service Officer

Responsibilities:

• Process client‑related transactions in a professional and timely manner
• Handle internal and external payment requests, trade execution, and other banking transactions
• Work across the bank's internal systems to execute and monitor transactions
• Support a high standard of service quality for internal stakeholders and clients
• Follow regulatory, compliance, AML, and internal policy requirements
• Identify and escalate potentially illegal, suspicious, or improper transactions
• Comply with control procedures and operational risk requirements
• Work closely with Associate Bankers, Client Service Officers, and Client Account Officers
• Cooperate with initiating and booking center locations
• Respond promptly to requests and help resolve transaction‑related issues

Requirements:

• 0–2 years of relevant experience in banking, payments, middle office, transitions, or operations
• Good understanding of transaction processing in a financial services environment
• Strong organizational and time management skills
• Ability to multitask and manage several requests at the same time
• Analytical thinking and problem‑solving skills
• High attention to detail
• Strong verbal and written communication skills
• Fluency in spoken and written English
• Ability to follow procedures, policies, and compliance requirements

Nice to have:

• Knowledge of investments, banking products, or credit products
• Experience working with internal banking systems
• Additional language skills
• University degree or equivalent professional experience

Offer:

• Private medical care
• Co‑financing for the sports card
• Training & learning opportunities
• Constant support of dedicated consultant

Personal Consulting Agency (License No. 4642)