Junior Client Service Officer - Warsaw

DCG Poland; Warszawa; On-site; PLN 50,000 - 70,000; Full time

Benefits offered by this job

Private medical care

Co-financing for the sports card

Training & learning opportunities

Support of dedicated consultant

Job summary

DCG Poland is seeking a Junior Client Service Officer to process client-related transactions and handle banking activities. The ideal candidate will have a background in banking or relevant operations dynamics and possess strong organizational skills.

The role requires excellent communication abilities, attention to detail, and fluency in English. Benefits include private medical care, sports card co-financing, and opportunities for training and learning.

Qualifications

• 0–2 years of relevant experience in banking, payments, or operations.
• Good understanding of transaction processing in financial services.
• Fluency in spoken and written English is required.

Responsibilities

• Process client-related transactions in a timely manner.
• Handle payment requests and banking transactions.
• Work across internal systems to execute and monitor transactions.

Skills

Organizational skills

Analytical thinking

Detail-oriented

Communication skills

Multitasking

Education

University degree or equivalent professional experience

Job description

As a recruitment company, DCG understands that every business is powered by experienced professionals. Our management style and partnership approach enable us to meet your needs and provide continuous support. Due to our ongoing growth and the large number of recruitment projects we undertake for our partners, we are currently looking for:

Junior Client Service Officer

Responsibilities:

• Process client‑related transactions in a professional and timely manner
• Handle internal and external payment requests, trade execution, and other banking transactions
• Work across the bank's internal systems to execute and monitor transactions
• Support a high standard of service quality for internal stakeholders and clients
• Follow regulatory, compliance, AML, and internal policy requirements
• Identify and escalate potentially illegal, suspicious, or improper transactions
• Comply with control procedures and operational risk requirements
• Work closely with Associate Bankers, Client Service Officers, and Client Account Officers
• Cooperate with initiating and booking center locations
• Respond promptly to requests and help resolve transaction‑related issues

Requirements:

• 0–2 years of relevant experience in banking, payments, middle office, transitions, or operations
• Good understanding of transaction processing in a financial services environment
• Strong organizational and time management skills
• Ability to multitask and manage several requests at the same time
• Analytical thinking and problem‑solving skills
• High attention to detail
• Strong verbal and written communication skills
• Fluency in spoken and written English
• Ability to follow procedures, policies, and compliance requirements

Nice to have:

• Knowledge of investments, banking products, or credit products
• Experience working with internal banking systems
• Additional language skills
• University degree or equivalent professional experience

Offer:

• Private medical care
• Co‑financing for the sports card
• Training & learning opportunities
• Constant support of dedicated consultant

Personal Consulting Agency (License No. 4642)