Business Analyst

HCLTech; Kraków; On-site; PLN 140,000 - 230,000; Full time

Job summary

HCLTech is seeking an accomplished Project Manager with strong Business Analysis background to lead end-to-end automation initiatives in pricing workflows. The role requires coordinating across trading, finance, risk, and operations to deliver high-impact process improvements.

The successful candidate will drive requirements, manage stakeholders, and ensure on-time delivery while maintaining governance and quality standards across multiple workstreams.

Qualifications

• Proven record of delivering complex IT, digital, and business process automation projects.
• Experience in stakeholder management across business and technical domains.
• Strong understanding of software development lifecycles, testing, release management, and automation technologies.

Responsibilities

• Lead, manage, and deliver automation projects within the Pricing Portfolio.
• Conduct business analysis including process mapping, gap analysis, and requirements gathering.
• Define project scope, objectives, and success criteria with product owners and stakeholders.
• Maintain detailed project plans, budgets, risk registers, and process documentation.
• Oversee multi-workstream delivery including development, QA, and integration.

Skills

Project management

Business analysis

Stakeholder management

Automation

Agile delivery

Data automation

Tools

MS Project

Jira

Confluence

Power BI

Visio

BPMN

Job description

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around AI, digital, engineering, cloud and software, powered by a broad portfolio of technology services and products.

We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology & Services, Semiconductor, Telecom and Media, Retail and CPG, Mobility and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7B

We are seeking an accomplished Project Manager with proven expertise in Business Analysis and a strong background in business process and data automation projects. The ideal candidate will be responsible for the end-to-end delivery of complex initiatives, leading all phases from initial planning and stakeholder engagement through to execution, testing, and deployment, with a specific focus on process mapping, gap analysis, and automation solutions.

This role is pivotal in ensuring that each project achieves its defined scope, quality standards, and timeline objectives, while driving efficiencies through process and data automation.

The successful candidate will possess advanced project management and business analysis capabilities, demonstrated experience in stakeholder management across both business and technical domains, and a deep understanding of integrating pricing and market data systems, as well as business process automation within trading workflows.

Key Responsibilities

Project Delivery, Governance & Business Analysis

• Lead, manage, and deliver automation projects within the Pricing Portfolio, ensuring outcomes align with business priorities and IT strategy.
• Conduct comprehensive business analysis, including process mapping, gap analysis, and requirements gathering to identify automation opportunities and optimize workflows.
• Define project scope, objectives, deliverables, and success criteria in collaboration with product owners, stakeholders, and business analysts.
• Develop and maintain detailed project plans, budgets, risk registers, and business process documentation.
• Oversee delivery across multiple workstreams including development, QA, support, integration, and automation.
• Ensure strict adherence to governance frameworks, controls, and change management processes for business process and data automation projects.
• Optimize resource utilization to support project priorities and delivery capacity.

Stakeholder & Communication Management

• Engage proactively with trading, risk, finance, and operational stakeholders to capture requirements and provide regular updates on automation project progress.
• Facilitate alignment across cross-functional teams such as Product, QA, Development, Infrastructure, Support, and Business Analysis.
• Deliver clear, concise reporting on status, risks, and dependencies to senior management, highlighting process and automation benefits.
• Manage relationships with vendors and third-party providers, especially those delivering automation solutions.

Delivery Methodologies

• Apply Agile, hybrid, or waterfall methodologies as appropriate to project context, with a focus on business process and data automation.
• Support backlog prioritization, sprint planning, and release readiness in partnership with product owners, QA, and business analysts.
• Champion collaboration, transparency, and continuous improvement within the delivery and analysis teams.
• Identify, assess, and proactively manage risks, issues, and dependencies across automation projects and systems.
• Ensure prompt escalation and resolution of blockers impacting delivery timelines, especially those related to process and data automation.
• Maintain a strong focus on production stability and readiness for post-release support of automated solutions.

Additional Accountabilities

• Apply best-in-class project management and business analysis methodologies to ensure successful outcomes in process and data automation.
• Maintain robust governance, stakeholder engagement, and communication to support project success.
• Ensure all project management and business analysis deliverables (e.g., charter, plan, process maps, gap analysis, financials, governance, progress updates, risk register, change log, action plan) are completed and managed in accordance with the agreed framework.
• Achieve objectives across customer satisfaction, safety, quality, and team performance.
• Identify, develop, and track metrics, measurements, and KPIs to assess performance against targets, industry standards, and strategic objectives, with a focus on automation benefits.
• Leverage data-driven insights to monitor product and process performance, communicating findings to stakeholders.
• Drive on-time, on-budget delivery of automation projects to agreed quality standards, ensuring customer satisfaction and safety goals are met.
• Implement and manage change initiatives to achieve project targets, particularly in automation and process improvement.
• Proactively manage and resolve risks and issues, developing mitigation plans and escalating where necessary.
• Influence and foster alignment among teams, vendors, and business stakeholders regarding project scope and timelines.
• Utilise technical knowledge to facilitate constructive dialogue with engineering and automation teams.
• Translate complex ideas into clear documentation and artefacts to support decision-making and automation adoption.
• Collaborate with the Product Owner to develop and articulate product strategy aligned with overall business objectives and automation opportunities.
• Ensure timely, high-quality delivery of product and feature releases, managing trade-offs between scope, schedule, and resources, with a focus on automation.
• Work with cross-functional teams to priorities features and enhancements, particularly those related to process and data automation.
• Implement continuous improvement initiatives informed by feedback, market trends, and performance metrics, especially in automation and process optimization.

Skills & Experience

• Proven record of successfully delivering complex IT, digital, and business process automation projects within a global organization.
• Extensive experience in business analysis, including process mapping, gap analysis, and requirements gathering for automation initiatives.
• Strong understanding of software development lifecycles, testing, release management, and automation technologies.
• Exceptional stakeholder management skills, with the ability to engage effectively across business, technical, and analytical teams.
• Experience with Agile and hybrid delivery frameworks, particularly in automation projects.
• Proficiency in project management and business analysis tools (e.g., MS Project, Jira, Confluence, Power BI, Visio, BPMN).
• Demonstrated ability in managing vendor-delivered projects, especially those related to automation and process optimization.
• Expertise in both Agile and Waterfall methodologies for trading business, product delivery, and automation initiatives.

Why Us?

• We are investing in your growth, offering learning and career development opportunities at every level to help you find your spark;
• We offer a virtual-first work environment, promoting a good work-life balance and real flexibility;
• Our company is extremely diverse with representation of 165 nationalities;
• We offer the opportunity to work with colleagues across the globe;
• We offer comprehensive benefits for all employees;
• We are a certified great place to work and a top employer in 25 countries, offering a positive work environment that values employee recognition and respect.

Please note that we will contact only those candidates who are selected for further consideration.