Bilingual Italian/English Customer Service Admin (Hybrid)

Solenis; Poland; Hybrid; PLN 52,000 - 72,000; Full time

Benefits offered by this job

Comprehensive training and learning

Company Pension

25 days holiday + Bank Holidays

4 x salary life insurance

Company Sick Pay

Discounts on leisure, financial andret

Employee Assistance Programme

Job summary

NCH Europe – A Solenis Company is seeking a dedicated Customer Service Administrator to join our sales support team on a hybrid basis at our Warsaw or Bucharest offices. The role supports the Sales Operations Director with order entry, service planning, and customer communications over a 10-month fixed-term contract.

You will engage with internal teams and customers, manage queries and data, and contribute to a collaborative culture while developing professionally.

Qualifications

• Experience in a fast-paced customer service or administration environment is essential.
• Excellent written and verbal communication skills are essential.

Responsibilities

• Handle order entry, service planning, and call handling from customers and field sales reps.
• Provide timely data and reports to stakeholders.
• Work with cross-functional teams to build positive relationships.

Skills

Customer service

Teamwork

Communication

Time management

Problem solving

Interpersonal skills

IT literacy

Fluency in Italian

Fluency in English

Tools

Oracle

SAP

Microsoft Office

Job description

NCH Europe – A Solenis Company is seeking a dedicated Customer Service Administrator to join our sales support team on a hybrid basis at our Warsaw or Bucharest offices. The role supports the Sales Operations Director with order entry, service planning, and customer communications over a 10-month fixed-term contract.

You will engage with internal teams and customers, manage queries and data, and contribute to a collaborative culture while developing professionally.