Benelux Inside Sales & Relationship Specialist

National Society for Black Engineers; Katowice; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Volunteer Paid Time off

Volunteer donation matching

Online course library

Mindfulness program access (Calm)

Employee Assistance Program

OnTrack wellbeing program

Job summary

Rockwell Automation, a global technology leader, seeks a sales-oriented Inside Sales Support Specialist to join our Katowice team. You will develop the Benelux market (Belgium, the Netherlands, Luxembourg), manage customer relationships, and drive new business opportunities in an international environment.

You will report to the Customer Service Manager, operate in a hybrid model (remote and onsite), and contribute to commercial negotiations, quotations, orders, and invoicing.

Qualifications

• Fluent English (minimum B2/C1 level).
• Minimum 3 years of experience in sales, customer service, business development.
• Customer-focused approach.
• Experience in customer interactions and commercial negotiations.
• Ownership of tasks and projects.
• Willingness to develop new business opportunities.
• Results-oriented mindset with a strong focus on achieving business goals.
• Good knowledge of MS Office applications.

Responsibilities

• Conduct phone and web research to identify potential customers and suppliers.
• Develop business opportunities within the Benelux region.
• Manage customer relationships and maintain regular contact with clients.
• Handle telephone and email customer communication and vendors.
• Conduct commercial negotiations with customers and partners.
• Prepare and follow up on quotations.
• Receive and processing customer orders.
• Create invoices and related documentation.
• Monitor order and service status using internal systems.
• Coordinate deliveries and ensure customer satisfaction throughout the sales process.
• Collaborate with internal departments to ensure smooth service execution.
• Maintain accurate sales records and customer data.
• Support import/export and compliance requirements where applicable.
• Chase outstanding payments and ensure financial documentation.
• Actively contribute to sales growth through customer engagement, lead generation, and regular follow-up activities.
• Build long-term business relationships and support the expansion of Lektronix services across the Benelux market.

Skills

Fluent English (B2/C1)

Sales experience

Customer-focused

Negotiations

MS Office

Job description

Rockwell Automation, a global technology leader, seeks a sales-oriented Inside Sales Support Specialist to join our Katowice team. You will develop the Benelux market (Belgium, the Netherlands, Luxembourg), manage customer relationships, and drive new business opportunities in an international environment.

You will report to the Customer Service Manager, operate in a hybrid model (remote and onsite), and contribute to commercial negotiations, quotations, orders, and invoicing.