Benefits Operations & Data Analyst – EMEA

1PL01 Strada Poland Sp Zoo; Kraków; Hybrid; PLN 90,000 - 130,000; Full time

Benefits offered by this job

Health coverage

Wellbeing programs

Paid leave

Retirement plans

Learning opportunities

Job summary

Strada Poland Sp Zoo in Kraków is seeking a Benefits Administrator to manage benefits for employees across the EMEA region. You will resolve cases and enter data, collaborating with clients and providers to ensure accurate plan rules and timely delivery.

Requirements include English and German at C1, 3+ years in benefits/HR/payroll, strong Excel/Office skills; Benify or SHARP experience is a plus. This role supports diverse, fast-paced client environments.

Qualifications

• English language at C1 level (CEFR or equivalent).
• German language at C1 level (CEFR or equivalent).
• At least 3 years in Benefits Administration/HR Administration/Payroll.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and time management.
• Proactive with a focus on customer experience.
• Experience with MS Office and MS Excel is essential.
• Experience with Benify or SHARP (SAP HR) is an asset.

Responsibilities

• Be responsible for benefits administration for employees in the EMEA region.
• Resolve cases and enter benefits data in the system.
• Collaborate with the client to address service requests or escalated issues.
• Work daily with Strada colleagues and providers to ensure smooth delivery.
• Process reports using data extraction tools to meet plan rules and resolve issues.
• Work with Excel calculation sheets and analyze data for root causes.
• Participate in testing and contribute to process improvements.
• Provide input to design and technology capabilities for benefits support.
• Lead projects and assist in process transitions where required.

Skills

Analytical thinking

Attention to detail

Customer service mindset

Time management

Proactive

Tools

MS Office

MS Excel

Benify

SHARP (SAP HR)

Job description

Strada Poland Sp Zoo in Kraków is seeking a Benefits Administrator to manage benefits for employees across the EMEA region. You will resolve cases and enter data, collaborating with clients and providers to ensure accurate plan rules and timely delivery.

Requirements include English and German at C1, 3+ years in benefits/HR/payroll, strong Excel/Office skills; Benify or SHARP experience is a plus. This role supports diverse, fast-paced client environments.