Benefits Analyst

Aon Corporation; Kraków; Hybrid; PLN 60,000 - 100,000; Full time

Job summary

Aon sp. z o.o. is seeking a Benefits Analyst I in Kraków for BAU projects and support. The role emphasizes delivering client-focused improvements and maintaining requirements while coordinating with project teams. This position offers a 50/50 hybrid work model from the Kraków office and is a full-time role.

The day-to-day includes leading projects, testing, audits, and driving process improvements with MS Excel and data analysis. English proficiency at C1 is preferred for effective communication.

Qualifications

• Bachelor's or master's degree required.
• Strong analytical approach to tasks.
• English at C1 level preferred.

Responsibilities

• Own and maintain client requirements documents and file specifications; update with policy/legislation changes.
• Review existing processes and identify change opportunities that add client value and support revenue goals.
• Lead client projects and execute testing.
• Coordinate with Project Team to ensure smooth BAU transition for implementation projects.
• Participate in internal and external audits.
• Identify process gaps and develop improvement plans for assigned clients.
• Support RCA process with process expertise and mitigation actions.
• Prepare test scenarios and participate in change-order testing.
• Collaborate with Benefits Processors to eliminate manual processing.
• Lead process automation initiatives and act as SME for RPA implementation.

Skills

Analytical thinking

Data analysis

Communication skills

Presentation skills

Deadline-driven

Multi-project handling

Client focus

Education

Bachelor's degree

Master's degree

Tools

MS Excel

Job description

Posting Description

Aon sp. z o.o.

Benefit Analyst I

Role OverviewBenefits Analyst is responsible for providing technical expertise and support to ongoing clients. The role is focused on BAU projects delivery as well as BAU support. Colleague experience will determine complexity of assigned clients. This role is open to 50/50 hybrid working model from our Kraków office and is offered on a full-time employment contract.

What the day will look like

• Responsible for the client requirements. Owning and maintaining existing requirements documents and file specifications, keeping them up to date and incorporating changes to policies and/or legislation.
• Consistently work to review existing processes and identify change opportunities that will provide client value and support revenue goals.
• Leading client projects and executing testing.
• Working with Project Team to ensure good quality transition to BAU takes place for implementation projects
• Taking part in both internal and external audits.
• Identify process gaps and create improvement plans for assigned clients.
• Support RCA process with process expertise and mitigation actions.
• Preparing Test scenarios and participating in change order testing.
• Working with Benefits Processors on eliminating manual processing.
• Leading process automation initiatives and acting as SME for RPA implementation.

Skills and experience that will lead to success

• Bachelor's / Master's
• English at C1 level is preferred
• Detailed analytical approach to tasks
• Ability to work in an environment which is deadline drive
• Ability to work on multiple projects and prioritize effectively
• Project management experience (not essential)
• Data analysis skills and knowledge of MS Excel
• Good communication skills
• Presentation skills