Benefits & Process Improvement Analyst (Hybrid)

Aon Corporation; Kraków; Ibrido; PLN 60.000 - 100.000; Tempo pieno

Descrizione del lavoro

Aon sp. z o.o. is seeking a Benefits Analyst I in Kraków for BAU projects and support. The role emphasizes delivering client-focused improvements and maintaining requirements while coordinating with project teams. This position offers a 50/50 hybrid work model from the Kraków office and is a full-time role.

The day-to-day includes leading projects, testing, audits, and driving process improvements with MS Excel and data analysis. English proficiency at C1 is preferred for effective communication.

Competenze

• Bachelor's or master's degree required.
• Strong analytical approach to tasks.
• English at C1 level preferred.

Mansioni

• Own and maintain client requirements documents and file specifications; update with policy/legislation changes.
• Review existing processes and identify change opportunities that add client value and support revenue goals.
• Lead client projects and execute testing.
• Coordinate with Project Team to ensure smooth BAU transition for implementation projects.
• Participate in internal and external audits.
• Identify process gaps and develop improvement plans for assigned clients.
• Support RCA process with process expertise and mitigation actions.
• Prepare test scenarios and participate in change-order testing.
• Collaborate with Benefits Processors to eliminate manual processing.
• Lead process automation initiatives and act as SME for RPA implementation.

Conoscenze

Analytical thinking

Data analysis

Communication skills

Presentation skills

Deadline-driven

Multi-project handling

Client focus

Formazione

Bachelor's degree

Master's degree

Strumenti

MS Excel

Descrizione del lavoro

Aon sp. z o.o. is seeking a Benefits Analyst I in Kraków for BAU projects and support. The role emphasizes delivering client-focused improvements and maintaining requirements while coordinating with project teams. This position offers a 50/50 hybrid work model from the Kraków office and is a full-time role.

The day-to-day includes leading projects, testing, audits, and driving process improvements with MS Excel and data analysis. English proficiency at C1 is preferred for effective communication.