AI-Driven Program Delivery Director - Warsaw

LTM; Warszawa; On-site; PLN 320,000 - 480,000; Full time

Job summary

LTM in Warsaw, Poland is seeking a Programme Delivery Executive to lead the execution and delivery integrity of customer programs within the Delivery Success team. The role focuses on governance, milestone management, and value delivery in complex multi-workstream engagements.

The PDE role combines deep insurance industry fluency with commercial discipline, driving accountability for exit criteria and risk visibility, while leveraging AI-native tools to speed delivery and improve outcomes for

Responsibilities

• End-to-end delivery ownership: Leads full program lifecycle from initiation through planning, execution and closure, ensuring on-time delivery within scope and budget across all workstreams.
• Time to Value: Controls pace to realize measurable business outcomes and shortens time to value per milestone.
• AI-led SaaS implementation velocity: Drives faster cycles with a standard implementation trajectory and minimal customisation.
• Commercial Outcomes: Owns Net Revenue Retention contribution and opportunities for expansion in partnership with Customer Success.
• Growth: Identifies upsell/cross-sell potential during delivery and turns insights into pipeline.
• AInative execution model: Uses AI to handle execution, tracking, risk summarisation, and accelerate pace while preserving judgment.

Job description

LTM in Warsaw, Poland is seeking a Programme Delivery Executive to lead the execution and delivery integrity of customer programs within the Delivery Success team. The role focuses on governance, milestone management, and value delivery in complex multi-workstream engagements.

The PDE role combines deep insurance industry fluency with commercial discipline, driving accountability for exit criteria and risk visibility, while leveraging AI-native tools to speed delivery and improve outcomes for