Deewan-e-Khas Trading
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A leading financial services group in Karachi is looking for fresh graduates to join as Customer Relationship Officers. In this role, you will build and maintain relationships with clients, provide excellent customer service, and identify upselling opportunities. Ideal candidates should possess strong communication, problem-solving, and organizational skills. This position offers a chance to start a fulfilling career in finance.
Job Description: Customer Relationship Officer
Deewan-e-Khas Trading, a leading integrated financial services group, is seeking fresh graduates to join our team as Customer Relationship Officers. As a Customer Relationship Officer, you will play a crucial role in building and maintaining relationships with our clients.
Responsibilities:
- Build and maintain strong relationships with clients, providing exceptional customer service at all times
- Act as the main point of contact for clients, addressing their queries and concerns in a timely manner
- Identify opportunities to upsell and cross-sell our financial products and services
- Assist clients in opening new accounts and provide guidance on utilization of our services
- Stay up-to-date with industry trends and provide clients with relevant information and updates
- Collaborate with other departments to ensure seamless client experience
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work independently and in a team
- Detail-oriented and organized
- Ability to handle and resolve customer complaints
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.