Senior Executive - HR Systems, Analytics & Process Improvement

Cyber Internet Services Private Ltd.; Karachi Division; On-site; PKR 1,200,000 - 2,000,000; Full time

Job summary

Cybernet, part of the Lakson Group, is seeking a Senior Executive – HR Systems, Analytics & Process Improvement to lead HRMS enhancements, build people analytics, and automate HR processes using AI-driven solutions.

The role emphasizes data integrity, dashboards with Power BI and advanced Excel, Python automation, and collaboration with HR, IT, and finance to drive digital transformation across Human Capital Management.

Qualifications

• 2–3 years of relevant experience in HR Systems, HR Analytics, BI, HR technology, or Process Improvement.
• Bachelor's degree in HR, CS, IS, Business Administration, Data Analytics, or a related discipline.
• Strong hands-on Python for automation, data analysis, and API integration.
• Advanced proficiency in Excel including Power Query, Pivot Tables, Dashboards, and formulas.
• Hands-on experience in developing dashboards and analytical reports using Power BI.
• Experience with HRMS/ERP platforms, including administration, configuration, and testing.
• Knowledge of AI tools and their application in HR processes, analytics, and automation.
• Strong analytical, problem-solving, communication, and stakeholder management skills.

Responsibilities

• Manage, administer, and enhance the organization's HRMS for data integrity and usability.
• Gather requirements, draft specs, and coordinate HR system enhancements with stakeholders.
• Support integrations of HR systems with internal and third-party apps using APIs and automation.
• Conduct UAT, write system docs, and support deployment of new HRMS features.
• Design and implement Python-based automation to reduce manual HR processes.
• Develop and maintain interactive HR dashboards and reports using Power BI and Excel.
• Perform HR data validation, reconciliation, and quality audits across HR systems.
• Apply statistical analyses to identify patterns across HR metrics.
• Identify process improvements and lead automation initiatives with AI-enabled solutions.
• Collaborate with HR, IT, Finance and stakeholders to deliver tech-driven HR projects on time.

Skills

Python for automation

Advanced Excel

Power BI

Data analysis

Stakeholder management

Multi-project management

Education

Bachelor's degree in HR, CS, IS, Business Administration, Data Analytics

Tools

Power BI

Excel

HRMS/ERP platforms

Job description

Senior Executive - HR Systems, Analytics & Process Improvement

About Us

Cybernet, a part of the Lakson Group of Companies, is Pakistan’s largest FTTX provider, with over 25 years of unparalleled services.The company focuses on providing specialized end-to-end connectivity solutions to its enterprise and broadband customers nationwide,as well as carrier services to international telecom service providers. Cybernet has established its GPON-based fiber-optic network and long-haul infrastructure to enable nationwide connectivity.We empower international and carrier customers by leveraging our global Points of Presence (PoPs) in Asia (Singapore),the Middle East (Oman, UAE), and Europe (France) and facilitating cross-border connectivity. Our offices are present in over 29 cities across the country.

Job Summary

The Senior Executive – HR Systems, Analytics & Process Improvement will play a pivotal role in driving digital transformation across the Human Capital Management function. The role is responsible for managing and enhancing HR systems, developing people analytics and business intelligence solutions, automating HR processes, and leveraging AI-driven solutions to improve operational efficiency and decision-making. The ideal candidate should possess a strong analytical mindset, excellent problem-solving abilities, and hands-on experience in HR technologies, data analytics, and process automation.

Responsibilities

• Manage, administer, and continuously enhance the organization's HRMS to ensure system reliability, data integrity, and optimal user experience.
• Gather business requirements, prepare functional specifications, and coordinate with internal and external stakeholders for HR system enhancements and implementations.
• Support integrations of HR systems with internal and third-party applications using APIs and other automation technologies where applicable.
• Conduct User Acceptance Testing (UAT), prepare system documentation, and support the successful deployment of new HRMS features and enhancements.
• Design and implement Python-based automation solutions to eliminate manual HR processes and improve operational efficiency.
• Develop and maintain interactive HR dashboards and reports using Power BI, Advanced Excel, and other business intelligence tools.
• Perform HR data validation, reconciliation, and quality audits to ensure accuracy and consistency across HR systems.
• Apply statistical and correlation analysis techniques to identify key patterns and relationships across HR metrics.
• Identify process improvement opportunities and lead automation initiatives through workflow optimization and AI-enabled solutions.
• Collaborate with HR, IT, Finance, and business stakeholders to deliver technology-driven HR projects within agreed timelines.
• Monitor HR system performance, troubleshoot issues, and coordinate timely resolution with vendors and internal support teams.
• Research emerging HR technologies, AI applications, and analytics trends, recommending innovative solutions to enhance employee experience and HR effectiveness.

Requirements

• 2–3 years of relevant experience in HR Systems, HR Analytics, Business Intelligence, HR Technology, or Process Improvement.
• Bachelor's degree in Human Resources, Computer Science, Information Systems, Business Administration, Data Analytics, or a related discipline.
• Strong hands-on expertise in Python for automation, data analysis, and API integration.
• Advanced proficiency in Microsoft Excel, including Power Query, Pivot Tables, Dashboards, and advanced formulas.
• Hands-on experience in developing dashboards and analytical reports using Power BI.
• Experience working with HRMS/ERP platforms, including system administration, configuration, and testing.
• Knowledge of AI tools and their application in HR processes, analytics, and workflow automation.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Ability to manage multiple projects while maintaining high standards of quality and accuracy.