HCM EXECUTIVE

Cyber Internet Services Private Ltd.; Karachi Division; On-site; PKR 893,000 - 1,339,000; Full time

Job summary

Cybernet, part of the Lakson Group, is seeking a dynamic HR Executive to join our Human Capital Management team. This role focuses on talent acquisition, onboarding, employee relations, performance management, training and compliance, delivering structured HR operations in a fast-paced environment.

The ideal candidate will have a solid HR foundation, strong communication skills, and the ability to work independently and collaboratively in supporting strategic people initiatives across the

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 1-3 years of experience in HR, preferably in talent management, employee relations, or HR operations.
• Strong understanding of HR principles, recruitment, onboarding, payroll, benefits administration, and employee relations.
• Analytical & problem-solving skills with data analysis and reporting ability.
• Excellent communication and interpersonal skills with customer-service mindset.

Responsibilities

• Manage end-to-end recruitment process, including sourcing, screening, and initial interviews.
• Oversee onboarding activities and preboarding, documentation, orientation, and benefits enrollment.
• Develop onboarding programs to enhance engagement and retention.
• Handle Employee Relations & Engagement and advise employees and managers.
• Ensure policy guidance, confidentiality, compliance with company policies.
• Conduct investigations into grievances and assist performance appraisal processes.
• Support training needs, performance improvement plans, and continuous learning culture.
• Maintain employee records in HRIS with confidentiality and data integrity.
• Develop and implement HR policies aligned with legal requirements.
• Monitor labor law compliance and HR best practices.
• Prepare HR reports on headcount, turnover, and engagement.
• Administer benefits programs including health insurance and leave management.
• Coordinate payroll processes with Payroll and Finance teams to ensure timely salary disbursement.
• Track HR metrics to inform strategy and maintain HR dashboards.

Skills

HR principles

Recruitment

Onboarding

Payroll

Benefits administration

Employee relations

Data analysis

Reporting

Communication skills

Education

Bachelor's degree in HR / Business Admin

Tools

HRIS

ATS

Payroll software

MS Office

Job description

Cybernet, a part of the Lakson Group of Companies, is Pakistan’s largest FTTX provider, with over 25 years of unparalleled services.The company focuses on providing specialized end-to-end connectivity solutions to its enterprise and broadband customers nationwide,as well as carrier services to international telecom service providers. Cybernet has established its GPON-based fiber-optic network and long-haul infrastructure to enable nationwide connectivity.We empower international and carrier customers by leveraging our global Points of Presence (PoPs) in Asia (Singapore),the Middle East (Oman, UAE), and Europe (France) and facilitating cross-border connectivity. Our offices are present in over 29 cities across the country.

Job Summary

Cybernet is seeking a dynamic and results-oriented HR Executive to join our Human Capital Management (HCM) team. This role presents an exciting opportunity to play a pivotal role in managing key HR functions, including talent acquisition, onboarding, employee relations, performance management, training and development, HR operations, and compliance.The ideal candidate will possess a strong foundation in HR principles and best practices, excellent communication and interpersonal skills, and the ability to work both independently and collaboratively in a fast-paced environment.

Responsibilities

• Manage the end-to-end recruitment process, including candidate sourcing, screening, and initial interviews.
• Oversee onboarding activities to ensure a seamless transition for new hires, including preboarding, documentation, orientation, and benefits enrollment.
• Develop and implement structured onboarding programs to enhance employee engagement and retention.
• Employee Relations & Engagement:
• Act as a trusted advisor to employees and managers, fostering a positive, collaborative, and high-performance workplace.
• Address employee concerns with confidentiality, professionalism, and compliance with company policies.
• Provide guidance on HR policies, best practices, and workplace regulations.
• Conduct investigations into employee grievances and disputes, recommending appropriate resolutions.
• Assist in the performance appraisal process, including scheduling reviews and collecting performance data.
• Support managers in identifying training needs, implementing performance improvement plans, and fostering a culture of continuous learning.
• Maintain training records and track employee learning and development progress.
• Ensure accurate and up-to-date maintenance of employee records within the HRIS, maintaining strict confidentiality and data integrity.
• Assist in the development and implementation of HR policies, ensuring alignment with legal and regulatory requirements.
• Monitor and ensure compliance with local labor laws, company policies, and HR best practices.
• Prepare HR reports and analytics on headcount, turnover, and employee engagement to support strategic decision-making.
• Administer employee benefits programs, including health insurance, retirement plans, and leave management.
• Respond to employee inquiries regarding compensation and benefits, ensuring clarity and accuracy.
• Coordinate payroll processes in collaboration with the Payroll and Finance teams, ensuring timely and error-free salary disbursement.
• Track and analyze key HR metrics, such as recruitment efficiency, employee engagement, and retention trends, to inform HR strategies.
• Maintain HR dashboards and generate reports to support leadership in workforce planning and data-driven decision-making.

Requirements

• Education: Bachelor's degree in Human Resources, Business Administration, or a related field.
• Experience: 1-3 years of experience in HR, preferably in talent management, employee relations, or HR operations.
• HR Expertise: Strong understanding of HR principles, recruitment, onboarding, payroll, benefits administration, and employee relations.
• Analytical & Problem-Solving Skills: Proficiency in data analysis and reporting, with the ability to interpret HR metrics for strategic decision-making.
• Communication & Interpersonal Skills: Ability to build strong relationships and provide excellent employee support with a customer-service mindset.
• Adaptability: Comfortable working in a fast-paced environment, managing multiple priorities with efficiency, accuracy, and attention to detail.
• Technology Proficiency: Experience with HRIS, ATS, payroll software, and Microsoft Office Suite is preferred.