HCM EXECUTIVE

Cyber Internet Services Private Ltd.; Peshawar City Tehsil; On-site; PKR 900,000 - 1,200,000; Full time

Job summary

Cybernet, part of the Lakson Group, is Pakistan’s leading FTTX provider seeking an HR Executive to manage talent acquisition, onboarding, employee relations, and payroll operations. The role covers HR operations, compliance, and data-driven HR initiatives in a fast-paced environment.

The ideal candidate will have a solid HR foundation, strong communication and interpersonal skills, and the ability to work independently and with the HCM team.

Qualifications

• Bachelor's degree in HR, Business Admin, or related field.
• 1–3 years of HR experience, preferably in talent management or employee relations.
• Strong understanding of HR principles, payroll, benefits, and compliance.

Responsibilities

• Manage end-to-end recruitment process including sourcing and screening.
• Oversee onboarding and preboarding, documentation and benefits enrollment.
• Develop structured onboarding programs to boost engagement and retention.
• Provide guidance on HR policies and workplace regulations.
• Conduct investigations into employee grievances and disputes.
• Support performance appraisal processes and training needs analysis.
• Maintain HR records and ensure confidentiality and data integrity.
• Prepare HR reports and analytics on headcount and turnover.
• Coordinate payroll processes with Finance for timely salary disbursements.

Skills

Recruitment

Onboarding

Payroll

Employee Relations

HRIS/ATS

Data Analytics

Education

Bachelor's degree in HR/BA

Tools

HRIS

ATS

MS Office

Job description

Cybernet, a part of the Lakson Group of Companies, is Pakistan’s largest FTTX provider, with over 25 years of unparalleled services.The company focuses on providing specialized end-to-end connectivity solutions to its enterprise and broadband customers nationwide,as well as carrier services to international telecom service providers. Cybernet has established its GPON-based fiber-optic network and long-haul infrastructure to enable nationwide connectivity.We empower international and carrier customers by leveraging our global Points of Presence (PoPs) in Asia (Singapore),the Middle East (Oman, UAE), and Europe (France) and facilitating cross-border connectivity. Our offices are present in over 29 cities across the country.

Job Summary

Cybernet is seeking a dynamic and results-oriented HR Executive to join our Human Capital Management (HCM) team. This role presents an exciting opportunity to play a pivotal role in managing key HR functions, including talent acquisition, onboarding, employee relations, performance management, training and development, HR operations, and compliance.The ideal candidate will possess a strong foundation in HR principles and best practices, excellent communication and interpersonal skills, and the ability to work both independently and collaboratively in a fast-paced environment.

Responsibilities

• Manage the end-to-end recruitment process, including candidate sourcing, screening, and initial interviews.
• Oversee onboarding activities to ensure a seamless transition for new hires, including preboarding, documentation, orientation, and benefits enrollment.
• Develop and implement structured onboarding programs to enhance employee engagement and retention.
• Employee Relations & Engagement:
• Act as a trusted advisor to employees and managers, fostering a positive, collaborative, and high-performance workplace.
• Address employee concerns with confidentiality, professionalism, and compliance with company policies.
• Provide guidance on HR policies, best practices, and workplace regulations.
• Conduct investigations into employee grievances and disputes, recommending appropriate resolutions.
• Assist in the performance appraisal process, including scheduling reviews and collecting performance data.
• Support managers in identifying training needs, implementing performance improvement plans, and fostering a culture of continuous learning.
• Maintain training records and track employee learning and development progress.
• Ensure accurate and up-to-date maintenance of employee records within the HRIS, maintaining strict confidentiality and data integrity.
• Assist in the development and implementation of HR policies, ensuring alignment with legal and regulatory requirements.
• Monitor and ensure compliance with local labor laws, company policies, and HR best practices.
• Prepare HR reports and analytics on headcount, turnover, and employee engagement to support strategic decision-making.
• Administer employee benefits programs, including health insurance, retirement plans, and leave management.
• Respond to employee inquiries regarding compensation and benefits, ensuring clarity and accuracy.
• Coordinate payroll processes in collaboration with the Payroll and Finance teams, ensuring timely and error-free salary disbursement.
• Track and analyze key HR metrics, such as recruitment efficiency, employee engagement, and retention trends, to inform HR strategies.
• Maintain HR dashboards and generate reports to support leadership in workforce planning and data-driven decision-making.

Requirements

• Education: Bachelor's degree in Human Resources, Business Administration, or a related field.
• Experience: 1-3 years of experience in HR, preferably in talent management, employee relations, or HR operations.
• HR Expertise: Strong understanding of HR principles, recruitment, onboarding, payroll, benefits administration, and employee relations.
• Analytical & Problem-Solving Skills: Proficiency in data analysis and reporting, with the ability to interpret HR metrics for strategic decision-making.
• Communication & Interpersonal Skills: Ability to build strong relationships and provide excellent employee support with a customer-service mindset.
• Adaptability: Comfortable working in a fast-paced environment, managing multiple priorities with efficiency, accuracy, and attention to detail.
• Technology Proficiency: Experience with HRIS, ATS, payroll software, and Microsoft Office Suite is preferred.