Company Description
Kahror Pacca Travels Pvt Ltd (KPT) is a travel management company established in 2014 and based in Islamabad, Pakistan. The company provides a broad range of services, including Umrah packages, worldwide air ticketing, visa consultancy, and global hotel reservations for individual and group travelers. KPT focuses on personalized, reliable, and efficient service, ensuring that each trip—spiritual, business, or leisure— is seamless and worry-free. With licensed and experienced travel professionals, transparent pricing, 24/7 customer support, and strong global partnerships, KPT aims to deliver safe and enriching travel experiences. The company’s mission is to connect people to destinations with trust, integrity, and exceptional customer care.
Role Description
The Sales Specialist is a full-time, on-site role based in Islāmābād, Pakistan. This role is responsible for promoting KPT’s travel services, including Umrah packages, air ticketing, visa consultancy, hotel bookings, and customized travel solutions to individual, group, and corporate clients. Day-to-day tasks include engaging with customers in person and via phone or digital channels, understanding travel needs, preparing quotations, closing sales, and ensuring accurate documentation and follow-up. The Sales Specialist will maintain relationships with existing clients, identify new business opportunities, and collaborate with the operations team to ensure timely and high-quality service delivery. The role also involves maintaining up-to-date knowledge of travel products, routes, fares, and visa requirements, and contributing to sales reporting and performance improvement initiatives.
Qualifications
- Candidates should possess strong Communication skills to interact clearly and professionally with diverse clients and internal teams.
- Candidates should possess excellent Customer Service skills to provide responsive, empathetic, and solution-focused support throughout the travel booking process.
- Candidates should possess proven Sales skills to generate leads, convert inquiries, negotiate deals, and meet or exceed sales targets.
- Candidates should possess capabilities in Training and Sales Management to support onboarding of new team members and contribute to structured sales processes and performance tracking.
- Relevant experience in travel, tourism, hospitality, or a related service industry is highly beneficial.
- Strong organizational, time management, and attention-to-detail skills, with the ability to handle multiple client requests simultaneously.
- Comfort with basic computer applications and reservation/booking systems; experience with GDS or travel platforms is a plus.
- Minimum of a bachelor’s degree or equivalent professional experience in business, marketing, tourism, or a related field is preferred.
- Ability to work on-site in Islāmābād, Pakistan, with a customer-focused mindset and commitment to ethical and transparent business practices.