Remote Medical Admin & Scheduling Specialist (eCW)

Go Lean Health; Nawabshah; Hybrid; PKR 1,911,000 - 2,293,000; Full time

Job summary

Go Lean Health seeks a Virtual Medical Assistant & Patient Scheduling Coordinator to support a U.S.-based gastroenterology practice. This hybrid role combines patient-facing and clinical administrative work, with initial focus on patient calls, scheduling, and front-desk support.

You will work remotely with the team, using eClinicalWorks (eCW) and a secure VPN, and may expand into broader medical assistant tasks. Strong English communication and experience with U.S. practices are essential.

Qualifications

• At least 1 year of hands-on experience supporting a U.S.-based medical practice.
• Experience performing both medical receptionist/front-desk and Medical Assistant-related administrative responsibilities.
• Hands-on eClinicalWorks (eCW) experience is required.
• Strong experience with patient scheduling and appointment coordination.
• Familiarity with prior authorizations, insurance verification, prescriptions/refills, and laboratory or diagnostic-result workflows.
• Excellent spoken and written English communication skills.
• Strong attention to detail, organization, follow-through, and documentation skills.
• Comfortable communicating directly with patients, providers, and clinic staff.
• Ability to work independently while maintaining consistent communication with the onsite team.
• Saturday availability may occasionally be required depending on patient volume and scheduling needs.

Responsibilities

• Handle patient calls, scheduling, and front-desk support.
• Assist with chart prep, intake data, documentation, and remote clinical administrative tasks.
• Verify insurance, process prior authorizations, and coordinate with providers.
• Document scheduling workflows and help develop SOPs to support consistent operations.
• Maintain clear communication with physicians, nurse practitioners, schedulers, and clinic staff.

Skills

Scheduling coordination

Front-desk experience

English communication

Detail orientation

Independent work

Patient communication

Saturday availability

Insurance verification

Tools

eClinicalWorks (eCW)

net2phone

VPN

Job description

Go Lean Health seeks a Virtual Medical Assistant & Patient Scheduling Coordinator to support a U.S.-based gastroenterology practice. This hybrid role combines patient-facing and clinical administrative work, with initial focus on patient calls, scheduling, and front-desk support.

You will work remotely with the team, using eClinicalWorks (eCW) and a secure VPN, and may expand into broader medical assistant tasks. Strong English communication and experience with U.S. practices are essential.