Remote Chiropractic Operations Leader

Health and Virtuals; Pakistan; Remote; PKR 2,317,000 - 3,090,000; Full time

Job summary

Health & Virtuals is seeking an experienced Virtual Chiropractic Operations Manager to lead a remote team of VCAs and oversee patient scheduling, documentation, and collaborations with U.S.-based providers. The role demands strong physiotherapy background, UK/US market exposure, and leadership in healthcare operations.

The manager will drive KPIs, quality control, and SOP development while ensuring patient-centered care and efficient workflows in a fully remote setup.

Qualifications

• Bachelor’s degree or equivalent in Physiotherapy/Physical Therapy or related field.
• Professional Physiotherapist/Physical Therapist experience required.
• Experience with U.S.-based chiropractic practices or U.S. healthcare market is essential.

Responsibilities

• Lead and supervise a team of Virtual Chiropractic Assistants (VCAs).
• Oversee patient scheduling, care coordination, and follow-up workflows.
• Monitor documentation accuracy and HIPAA-compliant communication.
• Develop and enforce SOPs, KPIs, and performance reviews.
• Provide coaching to improve team performance and service quality.
• Serve as the escalation point for complex patient or scheduling issues.
• Collaborate with U.S.-based providers to align operational expectations.

Skills

Physiotherapy knowledge

US chiropractic market experience

Chiropractic workflow knowledge

Team leadership

Healthcare operations

Patient scheduling

Documentation quality

KPI management

HIPAA compliance

Education

Bachelor's degree in Physiotherapy/Doctor of Physical Therapy

Tools

EHR/EMR systems

CRM systems

Scheduling software

Google Workspace

Slack

Zoom

MS Teams

Job description

Health & Virtuals is seeking an experienced Virtual Chiropractic Operations Manager to lead a remote team of VCAs and oversee patient scheduling, documentation, and collaborations with U.S.-based providers. The role demands strong physiotherapy background, UK/US market exposure, and leadership in healthcare operations.

The manager will drive KPIs, quality control, and SOP development while ensuring patient-centered care and efficient workflows in a fully remote setup.