Relationship Officer

Mashreq; Pakistan; On-site; PKR 391,000 - 580,000; Full time

Job summary

Mashreq Pakistan is seeking a results-driven sales professional to sustain service standards, drive telesales, and achieve monthly card targets. You will monitor performances, attend daily team huddles, and ensure campaigns translate into sales outcomes.

The role requires a university graduate with 1–2 years in a similar environment, a marketing background is a plus, strong presentation skills, and the ability to work under pressure as part of a collaborative, customer-focused team.

Qualifications

• University graduate.
• 1-2 years experience in similar work environment.
• Preferably has a practical marketing background.
• Has strong Sales and customer focus and ability to think creatively and work under pressure.
• Excellent presentation skills.
• Good team player with result driven attitude.

Responsibilities

• Maintain service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns.
• Ensure that all telesales activities are directed to meeting sales targets.
• Ensure assigned card monthly targets are achieved.
• Ensure there is no miss selling.
• Adherence to discipline and punctuality.
• Constant follow up with the customer.
• Attend Daily team huddles & keeps up to team commitments.
• Monitor personal performance and align strategies to improve sales outcomes.

Skills

Sales

Customer focus

Presentation skills

Team player

Results-driven

Creativity under pressure

Education

University Graduate

Job description

• To maintain service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns.
• To ensure that all telesales activities are directed to meeting sales targets.
• To ensure assigned card monthly targets are achieved
• To ensure that there is no miss selling
• To achieve service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns
• Adherence to discipline and punctuality
• Constant follow up with the customer.
• Attending Daily team huddles & keeps up to team commitments.
• Monitor personal performance and align strategies to improve sales out comes.

Requirements:

• University Graduate.
• 1-2 years experience in similar work environment.
• Preferably has a practical marketing background.
• Has strong Sales and customer focus and ability to think creatively and work under pressure.
• Excellent presentation skills.
• Good team player with result driven attitude.