Relationship Officer - Credit Cards

Khanewal; Pakistan; On-site; PKR 600,000 - 1,200,000; Full time

Job summary

JS Bank is seeking motivated and customer-focused individuals for the role of Relationship Officer - Credit Cards. The position involves acquiring new customers, cross-selling banking products including Credit Cards, and meeting sales targets while delivering excellent customer service.

Ideal candidates have 1–3 years in sales, preferably in credit cards or customer service, and a graduation in Business/Finance with strong potential for growth within a regulated banking environment.

Qualifications

• Graduation from a recognized institution.
• Business or Finance degree will be preferred.
• 1–3 years of experience in sales, preferably in Credit Cards or customer service.
• Entry-level candidates with strong potential and relevant skills may also be considered.

Responsibilities

• Acquire new customers for Credit Card and other banking products.
• Cross-sell relevant banking products and services.
• Meet and exceed assigned sales targets.
• Develop and maintain strong customer relationships.
• Provide excellent customer service and address customer needs effectively.
• Support customer acquisition and retention activities.
• Ensure compliance with applicable banking policies and procedures.

Skills

Customer service

Sales

Cross-selling

Relationship building

Education

Graduation in Business/Finance

Job description

Line of Business: Consumer & Retail ProductsEducation: Graduation (Business/Finance preferred)Experience: 1–3 yearsJS Bank is seeking motivated and customer-focused individuals for the position of Relationship Officer - Credit Cards.

Position Summary

The Relationship Officer will be responsible for acquiring new customers, cross-selling banking products, including Credit Cards, achieving assigned sales targets, and providing excellent customer service.

Key Responsibilities

• Acquire new customers for Credit Card and other banking products.
• Cross-sell relevant banking products and services.
• Meet and exceed assigned sales targets.
• Develop and maintain strong customer relationships.
• Provide excellent customer service and address customer needs effectively.
• Support customer acquisition and retention activities.
• Ensure compliance with applicable banking policies and procedures.

Eligibility Criteria

• EducationGraduation from a recognized institution.
• Business or Finance degree will be preferred.
• Experience1–3 years of experience in sales, preferably in Credit Cards or customer service.
• Entry-level candidates with strong potential and relevant skills may also be considered.

Employment TypeFull Time RegularLocationPan PakistanApplication Deadline31 January 2027