Relationship Officer

Swipetify; Karachi Division; On-site; PKR 335,000 - 558,000; Full time

Job summary

Swipetify in Karachi is hiring a Relationship Officer (Tele-Sales Agent) for an UAE outbound campaign. This is an on-site full-time role based in Karachi, with a 6-day week and a 9-hour shift including a 1-hour break, aligned to UAE daytime hours.

You will place outbound calls, identify needs, present solutions, and aim to hit daily and monthly targets. Fluency in English is preferred for international customers, and familiarity with CRM tools is expected.

Qualifications

• Experience in telesales, customer service, lead generation, or relationship management.
• Strong verbal communication and active listening skills.
• Fluent English preferred for international interactions.
• Ability to identify needs, handle objections, and present solutions clearly.
• Reliable record-keeping and CRM proficiency.

Responsibilities

• Place outbound calls to UAE market to pitch premium offerings and services.
• Identify client needs, present relevant solutions, and close prospective deals.
• Achieve daily, weekly, and monthly sales targets.
• Build strong client relationships and maintain professional communication standards.
• Maintain accurate call records, pipeline status, and prospect details.

Skills

Outbound calling

Telesales

CRM familiarity

English communication

Time management

Tools

CRM systems

Spreadsheets

Management tools

Job description

Job Description

We Are Hiring – UAE Tele-Sales Campaign

Karachi-based, on-site opportunity with Swipetify for an international outbound team serving the UAE market.

Job Details

Position: Relationship Officer (Tele-Sales Agent)

Location: Karachi

Employment type: Full-time

Schedule: 6 days per week; 9-hour shift including a 1-hour break; UAE day-shift timings

Salary: PKR 30,000–50,000

Key Responsibilities

• Place outbound calls to prospective clients in the UAE market to pitch premium product offerings and services.
• Identify client needs, present relevant solutions, and close prospective deals.
• Achieve daily, weekly, and monthly sales targets.
• Build strong client relationships and maintain professional communication standards.
• Maintain accurate call records, pipeline status, and prospect details.

Job Specification

• Strong verbal communication and active listening skills.
• Experience or demonstrated ability in telesales, customer service, lead generation, or relationship management.
• Confident and professional communication with local and international customers.
• Ability to identify customer needs, handle objections, and present solutions clearly.
• Consistent follow-up skills and a target-oriented approach.
• Accurate record keeping and familiarity with CRM systems, spreadsheets, or management tools.
• Good time management, discipline, and ability to work effectively in a team.
• Fluent English communication is preferred for international customer interactions.