Relationship Officer - Direct Banking Centre (Mashreq Global Network Pakistan)

Mashreq NEO CORP; Pakistan; On-site; PKR 446,000 - 670,000; Full time

Job summary

Mashreq NEO CORP in Pakistan is seeking a results-driven telesales professional to meet monthly KPIs and drive sales targets. The role focuses on directing telesales activities to achieve card-related monthly targets and maintaining service standards.

You will regularly follow up with customers, participate in daily team huddles, monitor your performance, and align strategies to boost productivity and campaign effectiveness.

Qualifications

• Achieve monthly KPIs assigned.
• Direct telesales activities to meet sales targets.
• Ensure assigned card monthly targets are achieved.
• Adherence to discipline and punctuality.
• Constant follow up with the customer.
• Attending Daily team huddles & keeps up to team commitments.
• Monitor personal performance and align strategies to improve sales outcomes.

Responsibilities

• Achieve monthly KPIs and drive sales through telesales.
• Maintain service standards and monitor performance to optimize productivity.
• Participate in daily team huddles and uphold team commitments.
• Follow up with customers to nurture relationships and close sales.
• Adjust strategies based on personal performance to improve outcomes.

Skills

Telesales

Sales targets

Customer follow-up

Team collaboration

Job description

Job Description

To achieve monthly KPIs assigned

To maintain service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns.

To ensure that all telesales activities are directed to meeting sales targets.

To ensure assigned card monthly targets are achieved

To ensure that there is no miss selling

To achieve service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns

Adherence to discipline and punctuality

Constant follow up with the customer.

Attending Daily team huddles & keeps up to team commitments.

Monitor personal performance and align strategies to improve sales out comes.