Receptionist (BS-16)

Computer Operator &; Islamabad; Sur place; PKR 335 000 - 502 000; Plein temps

Résumé du poste

Computer Operator & Office Boy in Pakistan's government-aligned administration seeks a Receptionist (BS-16) to be the primary contact for visitors, clients, and staff, ensuring professional front-desk operations and maintaining confidentiality. The role involves handling calls, managing the visitor system, coordinating appointments, and supporting basic admin tasks.

Proficiency in MS Outlook, Excel, and neat, courteous communication are essential to uphold official etiquette and accuracy in

Qualifications

• Bachelor's degree required.
• Experience in front-desk or receptionist role preferred.
• Proficient in MS Office and record-keeping.

Responsabilités

• Greet and register all visitors using the digital visitor management system.
• Answer and route incoming calls on a multi-line telephone system with a professional log.
• Manage the Diary & Dispatch Register for incoming/outgoing official correspondence.
• Schedule appointments and book conference rooms via MS Outlook Calendar.
• Receive, sort, and distribute daily mail and couriers.
• Maintain an updated employee contact directory and organizational chart in MS Excel.

Connaissances

Front-desk operations

Communication skills

Office administration

Computer literacy

Formation

Bachelor's degree

Outils

MS Outlook

MS Excel

Digital visitor management system

Description du poste

The Receptionist (BS-16) at Computer Operator & Office Boy serves as the primary point of contact for visitors, clients, and internal staff, ensuring professional front-desk operations in a government-aligned administrative environment. The role involves managing incoming communications, maintaining visitor logs, coordinating appointments, and providing accurate information about organizational services while upholding official decorum and confidentiality standards.

Daily workflows include operating a multi-line telephone system, greeting and directing visitors using a digital visitor management system, maintaining the Diary & Dispatch Register for incoming/outgoing correspondence, managing meeting room schedules via MS Outlook, handling courier and mail distribution, and updating employee directories in Excel. The incumbent ensures the reception area remains organized, follows security protocols for visitor badges, and assists with basic administrative tasks such as photocopying, filing, and record retrieval.

Selection follows a 100-MCQ written screening examination covering computer proficiency, general administration, communication skills, and Pakistan government office procedures. Candidates scoring above the merit threshold are shortlisted for document verification of educational certificates (Bachelor's degree), domicile, and experience. A Departmental Selection Committee then conducts a structured interview assessing practical knowledge of front-desk operations, situational judgment, and official etiquette for final merit listing.

Key duties and responsibilities:

• Greet and register all visitors using the digital visitor management system and issue temporary access badges
• Answer and route incoming calls on a multi-line telephone system while maintaining a professional telephone log
• Manage the Diary & Dispatch Register for all incoming and outgoing official correspondence
• Schedule and coordinate appointments, meetings, and conference room bookings via MS Outlook Calendar
• Receive, sort, and distribute daily mail, couriers, and parcels to relevant sections
• Maintain an updated employee contact directory and organizational chart in MS Excel for internal reference