Receptionist - Attock

Pakistan Centre for Philanthropy; Attock; On-site; PKR 400,000 - 640,000; Full time

Job summary

Inspire Pakistan is seeking a diligent Admin/Finance Assistant to manage front desk operations and provide essential administrative support. You will greet visitors, handle calls, manage mail and records, and assist with coordinating meetings, internships, and job applications with discretion and professionalism.

The role is based at the Field Office in Attock and requires strong communication, organization, and basic IT skills within a structured environment.

Qualifications

• Bachelor’s degree in Business Administration, Social Sciences, or related field preferred; relevant experience may compensate.
• 1–3 years of reception/front desk/administrative support experience in development, corporate, or service environments.
• Strong communication and interpersonal skills.
• Basic computer proficiency including MS Office and email handling.
• Ability to maintain confidentiality and handle sensitive situations professionally.

Responsibilities

• Front Desk & Visitor Management: greet visitors, determine visit purpose, direct to staff, manage access per procedures.
• Mail, Dispatch & Record Management: receive, log, sort and distribute mail, maintain registers for dispatch and movement of documents.
• Administrative & Clerical Support: perform filing, photocopying, data entry, and maintain organised filing systems.
• Coordination & Office Support: inform staff of arrivals/appointments, assist with internship and job applications routing, ensure branding at reception area.
• Confidentiality, Safety & Conduct: maintain confidentiality, report unusual activity, ensure respectful interactions, abide by Code of Conduct and safeguarding policies.

Skills

Communication

Interpersonal skills

Organizational skills

Education

Bachelor’s degree in Business Administration or related field

Tools

MS Office

Job description

Inspire Pakistan is a non-governmental, non-profit organisation implementing community-based and rights-focused programmes in partnership with donors, government counterparts, and other stakeholders. Its work focuses on supporting vulnerable and at-risk communities through accountable, inclusive, and ethical service delivery, with a strong emphasis on human rights interventions, including but not limited to Protection, Education, GBV and MHPSS.

Job Title

Reporting to or/supervised by

Admin/Finance Assistant

Unit

Operations

Section

Administration

Duty Station

Field Office- Attock

Purpose

The Receptionist is responsible for managing front desk operations and providing administrative and clerical support to ensure smooth day-to-day functioning of the office. The role serves as the first point of contact for visitors and stakeholders, ensuring professional communication, organised record keeping, and effective coordination of reception-related activities in line with organisational standards.

Key Responsibilities

• Front Desk & Visitor Management
• Serve as the first point of contact for visitors, staff, and external stakeholders.
• Greet visitors professionally, determine the purpose of visit, and direct or escort them to the appropriate staff or office.
• Ensure visitor access is managed in line with organisational procedures and basic security protocols.
• Maintain a clean, organised, and professional reception area at all times.
• Operate telephone systems to receive, screen, and forward calls.
• Provide basic information or take accurate messages where required.
• Maintain logbook of incoming and outgoing telephone calls where applicable.
• Ensure timely communication of messages to relevant staff members.
• Mail, Dispatch & Record Management
• Receive, record, sort, and distribute incoming and outgoing mail, courier, and official correspondence.
• Maintain proper registers for dispatch, courier, and document movement.
• Ensure accurate documentation and tracking of all incoming and outgoing communications.
• Administrative & Clerical Support
• Perform basic administrative tasks including filing, photocopying, document handling, and data entry.
• Maintain organised filing systems for documents processed through reception.
• Assist administrative staff in routine office support tasks as required.
• Coordination & Office Support
• Provide information about office structure, departments, and staff when required.
• Support coordination of meetings by informing staff of visitor arrivals and appointments.
• Receive and record internship and job applications and forward them to the relevant unit.
• Ensure availability and proper display of organisational materials and branding at the reception area.
• Confidentiality, Safety & Conduct
• Maintain confidentiality of organisational records, communications, and visitor information.
• Observe and report any unusual or suspicious activity to the supervisor.
• Ensure respectful, professional, and non-discriminatory interaction with all visitors and staff.
• Adhere to organisational policies including Code of Conduct, safeguarding, PSEAH, confidentiality, and Do No Harm principles.

Other Duties

• Perform any other duties related to reception, administrative support, or organisational priorities as assigned by the supervisor.

Qualifications & Experience

• Preferably Bachelor’s degree in Business Administration, Social Sciences, or a related field; relevant experience may be considered in lieu of formal education.
• Minimum 1–3 years of experience in reception, front desk, or administrative support roles. Experience may be from development, corporate, or service environments.
• Strong communication and interpersonal skills.
• Basic computer proficiency including MS Office and email handling.
• Ability to maintain confidentiality and handle sensitive situations professionally.
• Professional conduct and courteous behaviour.
• Ability to work in a structured and fast-paced environment.
• The position is subject to and governed by the organisation’s policies, procedures, codes of conduct and ethical standards.
• All staff are required to comply with all applicable policies at all times as a condition of employment.