Receptionist (Female Preferred)

Falaknaz Group Of Companies; Karachi Division; On-site; PKR 480,000 - 630,000; Full time

Job summary

Falaknaz Group Of Companies is seeking an on-site Receptionist in Karachi Division. You will manage the front desk, greet visitors, answer calls, and handle inquiries professionally while supporting clerical tasks and meeting room scheduling.

The role requires strong English and Urdu communication, good customer service, and solid MS Office skills. Prior receptionist experience is preferred, with a professional and organized approach to daily office operations.

Qualifications

• Front desk and visitor coordination experience preferred.
• Strong phone etiquette and clear communication.
• Excellent customer service and professional conduct.
• Basic clerical skills including filing and data entry.
• Proficiency with MS Office and basic computer literacy.
• Strong organizational abilities and time management.
• Fluency in English and Urdu.

Responsibilities

• Manage front desk operations and greet visitors in a courteous manner.
• Answer, transfer, and direct incoming calls professionally.
• Handle inquiries and relay messages to internal teams.
• Maintain visitor logs and coordinate appointments.
• Manage incoming/outgoing mail and basic clerical tasks.
• Support meeting room scheduling and keep reception area tidy.

Skills

Front desk management

Visitor coordination

Phone etiquette

Communication skills

Customer service

Clerical skills

MS Office

Organization

Time management

Bilingual English/Urdu

Tools

MS Office (Word, Excel, Outlook)

Job description

Falaknaz Group of Companies, founded in 1975, is committed to enhancing lifestyles and serving a broad customer base through diverse residential and commercial projects. Over the years, the group has delivered numerous units, focusing on quality, reliability, and long-term value. Its mission is to continually transform and elevate the way people live, with a strong emphasis on customer satisfaction and community development. Falaknaz Group offers a professional work environment where team members contribute to impactful projects that shape modern living.

Role Description

The Receptionist role is an on-site position based in Karachi Division. This role is responsible for managing the front desk, greeting visitors, answering and directing phone calls, and handling inquiries in a professional and courteous manner. Daily tasks include maintaining visitor logs, coordinating appointments, managing incoming and outgoing mail, and providing basic clerical support such as filing, copying, and data entry. The Receptionist also supports internal teams by relaying messages accurately, assisting with meeting room scheduling, and ensuring the reception area remains organized and presentable. This position is open to all qualified candidates; applicants who identify as female are encouraged to apply in line with business preferences, while the organization remains committed to equal opportunity and non-discriminatory hiring practices.

Qualifications

• Candidates should possess strong Receptionist Duties skills, including front desk management and visitor coordination.
• Candidates should possess solid Phone Etiquette and Communication skills for handling calls and conveying information clearly.
• Candidates should possess reliable Customer Service skills to assist visitors and clients in a courteous and professional manner.
• Candidates should possess basic Clerical Skills such as filing, record-keeping, and handling correspondence.
• Proficiency in MS Office (Word, Excel, Outlook) and basic computer literacy.
• Strong organizational abilities, attention to detail, and time management skills.
• Fluency in English and Urdu, with clear verbal and written communication.
• Prior experience in a receptionist or front office role is preferred; relevant training or vocational