Operational & Implementation Consultant for Client Success

Savvital; Islamabad; Remote; PKR 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Performance bonuses

Career progression

Night-shift allowances

Job summary

Savvital is hiring an operational and implementation consultant to transform how clients delegate, build processes, and operate their businesses. You will be embedded into client operations as a trusted advisor, aiming for maximum VP utilization and measurable hours saved for leadership.

You will lead strategic client implementations, coach on process improvements, and coordinate with Savvital teams to deliver measurable outcomes.

Qualifications

• 4-5 years experience in Customer Success or Operations.
• Ability to map processes and document SOPs.
• Strong analytical and problem-solving skills.

Responsibilities

• Lead weekly client sessions focused on capacity, time tracking, delegable tasks, and workflow bottlenecks.
• Develop living 30/60/90-day delegation roadmaps to transfer tasks from owners to VPs.
• Document SOPs, map end-to-end workflows, and identify automation opportunities.

Skills

Customer Success

Operations Management

Process Optimization

SOP Creation

Job description

Savvital is hiring an operational and implementation consultant to transform how clients delegate, build processes, and operate their businesses. You will be embedded into client operations as a trusted advisor, aiming for maximum VP utilization and measurable hours saved for leadership.

You will lead strategic client implementations, coach on process improvements, and coordinate with Savvital teams to deliver measurable outcomes.