Client Success & Project Delivery Specialist

Silverdale; Islamabad; On-site; PKR 750,000 - 1,200,000; Full time

Benefits offered by this job

Team building events

Flexible work culture

Periodic team outings

Job summary

Silverdale is looking for a Functional Expert - Business Process Specialist to manage client projects and ensure satisfaction through effective communication and engagement. You'll be responsible for tracking progress, managing multiple accounts, and ensuring timely delivery of services.

The ideal candidate has at least 2 years of experience in customer-facing roles and possesses exceptional communication and organizational skills. Join a vibrant team culture with real responsibilities and growth opportunities.

Qualifications

• 2 years of experience in a customer relationship position.
• A passion for customer success and effective communication.
• Excellent organizational skills and attention to detail.

Responsibilities

• Manage project delivery and client communications effectively.
• Align internal teams on priorities and risks.
• Triage and track customer tickets ensuring prompt responses.

Skills

Communication skills

Customer relationship management

Project management

Problem solving

Technical CRM skills

Tools

Odoo ERP

Job description

Silverdale is looking for a Functional Expert - Business Process Specialist to manage client projects and ensure satisfaction through effective communication and engagement. You'll be responsible for tracking progress, managing multiple accounts, and ensuring timely delivery of services.

The ideal candidate has at least 2 years of experience in customer-facing roles and possesses exceptional communication and organizational skills. Join a vibrant team culture with real responsibilities and growth opportunities.