On-Site Client Support & Data Coordinator

Communitech Pvt Ltd; Saddar; On-site; PKR 279,000 - 558,000; Full time

Job summary

Communitech Pvt Ltd in Rawalpindi is seeking a Customer Support Executive to ensure client satisfaction by responding to queries, providing information, and coordinating with other departments to resolve issues.

This full-time on-site role requires accurate data handling, strong organization, and the ability to manage rotational shifts. You will maintain client records, update databases, and support administrative tasks while delivering quick, reliable service to customers.

Qualifications

• Responsive to emails and calls quickly.
• Maintains accurate client records.
• Able to handle rotational shifts.

Responsibilities

• Interact with clients to resolve issues and answer queries.
• Communicate with other departments to ensure timely resolution.
• Maintain client records and update databases.
• Handle administrative obligations and reporting to management.
• Arrange schedules for staff and coordinate shifts.
• Follow guidelines and comply with all procedures.
• Participate in on-site control room tasks as required.

Skills

Customer service

Data entry

Organization

Reporting

Scheduling

Policy compliance

Job description

Communitech Pvt Ltd in Rawalpindi is seeking a Customer Support Executive to ensure client satisfaction by responding to queries, providing information, and coordinating with other departments to resolve issues.

This full-time on-site role requires accurate data handling, strong organization, and the ability to manage rotational shifts. You will maintain client records, update databases, and support administrative tasks while delivering quick, reliable service to customers.