Ocean Freight Executive – Imports

DHL Global Forwarding; Karachi Division; On-site; PKR 600,000 - 1,200,000; Full time

Job summary

DHL Global Forwarding is seeking an Ocean Freight Executive to handle day-to-day Import shipments and operational activities. You will build and maintain relationships with customers and coordinate with various teams to ensure accurate documentation and timely updates.

The role requires 2–4 years of import documentation and operational experience in freight forwarding or shipping, with a bachelor's degree. The position is on-site in Karachi, offering an engaging team environment and exposure to

Qualifications

• Bachelor’s degree or equivalent in a relevant field.
• 2–4 years of import documentation and import operations experience.

Responsibilities

• Develop and maintain relationships with existing customers.
• Coordinate with cross-functional teams to provide updates to customers.
• Manage import documentation, consolidation, and related processes.
• Ensure timely, professional responses to customer inquiries; support complaint handling and payments.

Skills

Import Documentation

Import Operations

Customer Relationships

WebOC/PSW Knowledge

Consolidation

Education

Bachelor's degree

Tools

WebOC/PSW

Job description

About Us

At DHL Global Forwarding, we are enabling global trade by connecting our business customers’ goods to any corner of the globe, providing international and domestic freight deliveries worldwide. Being the World’s Leading Logistics company, our 600,000 people in over 220 countries and territories, work every day to go beyond delivering shipments—we deliver trust, precision, and excellence. Backed by the strength of DHL Group, we bring together international standards with deep local expertise and Being an Employer of Choice is not just a goal for us—it’s a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong.

About Us

At DHL Global Forwarding, we are enabling global trade by connecting our business customers’ goods to any corner of the globe, providing international and domestic freight deliveries worldwide. Being the World’s Leading Logistics company, our 600,000 people in over 220 countries and territories, work every day to go beyond delivering shipments—we deliver trust, precision, and excellence. Backed by the strength of DHL Group, we bring together international standards with deep local expertise and Being an Employer of Choice is not just a goal for us—it’s a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong.

Overview

We are seeking an incumbent for the position of "Ocean Freight Executive" who will be responsible for handling day-to-day Import shipments & operational activities.

Role & Responsibilities

• Develop customer relationships with existing customers
• Coordinate and liaise with key personnel in other functional areas to provide updates & status to customers.
• Well-versed on Import Documentation
• Must have good knowledge of consolidation / de-consolidation.
• Must have good knowledge of manifestation & self-manifestation in Weboc/psw.
• Must have knowledge of issuance / arrangement of delivery orders / endorsement.
• Good knowledge of preparation of invoices.
• Collaborate with team to jointly develop new or enhance existing procedures relating to service deliverables to maximize customer satisfaction
• Work with team on reviewing and analyzing complaints, handling receivable & Payable.
• To ensure that all customer inquiries are responded promptly & professionally.
• Knowledge of CW1 will be a plus.

Experience

• Minimum 2- 4 years of import documentation & Import operational experience at freight forwarding or shipping line.

Qualification

• Minimum Bachelor’s degree or equivalent experience/qualification in a relevant field