Import Ocean Freight Specialist

DHL Group; Karachi Division; On-site; PKR 800,000 - 1,200,000; Full time

Job summary

DHL Global Forwarding in Karachi is seeking an Ocean Freight Executive to manage day-to-day import shipments and related operations, coordinating with internal teams to provide timely updates to customers.

Ideal candidates have 2–4 years of import documentation experience, a Bachelor’s degree, and familiarity with CW1. You will support freight-forwarding processes and contribute to service excellence in a dynamic, international environment.

Qualifications

• Minimum 2–4 years of import documentation & import operations experience.
• Bachelor’s degree or equivalent in a relevant field.
• CW1 knowledge will be a plus.
• Experience in freight forwarding or shipping line is preferred.

Responsibilities

• Develop customer relationships with existing customers.
• Coordinate and liaise with key personnel in other functional areas to provide updates & status to customers.
• Well-versed on Import Documentation.
• Knowledge of consolidation / de-consolidation.
• Knowledge of manifestation & self-manifestation in WebOC/PSW.
• Knowledge of issuing / arranging delivery orders / endorsements.
• Good knowledge of preparation of invoices.
• Collaborate with team to develop or enhance procedures to maximize customer satisfaction.
• Work with team on reviewing and analyzing complaints, handling receivable & payable.
• Ensure all customer inquiries are answered promptly & professionally.
• Knowledge of CW1 will be a plus.

Skills

Import documentation

Consolidation / de-consolidation

WebOC/PSW manifestation

Delivery orders / endorsements

Invoices

Education

Bachelor's degree

Job description

DHL Global Forwarding in Karachi is seeking an Ocean Freight Executive to manage day-to-day import shipments and related operations, coordinating with internal teams to provide timely updates to customers.

Ideal candidates have 2–4 years of import documentation experience, a Bachelor’s degree, and familiarity with CW1. You will support freight-forwarding processes and contribute to service excellence in a dynamic, international environment.