Import Associate (DO issuance)

Shark Innovation Labs; Karachi Division; On-site; PKR 420,000 - 700,000; Full time

Job summary

Shark Innovation Labs is seeking an Import Shipment Associate/Executive in Karachi to manage import pre-alerts, manifests, and DO issuance, ensuring accurate documentation and timely coordination with overseas agents, shipping lines, Finance, and internal teams. The role requires 1-2 years of relevant experience in freight forwarding or import operations.

You will verify Bills of Lading and related documents, monitor manifests, coordinate DO issuance with lines, and maintain precise records to

Qualifications

• 1-2 years of relevant experience in freight forwarding, import operations, or documentation.
• Basic knowledge of import pre-alerts, Bills of Lading, IGM, and DO issuance.
• Good communication, email writing, coordination, and follow-up skills.
• Proficiency in MS Excel and standard office applications.

Responsibilities

• Receive and review import pre-alerts from overseas agents and verify shipment documentation.
• Coordinate with overseas agents to obtain missing documents, shipment updates, and clarification on discrepancies.
• Verify Bills of Lading, consignee details, container information, and other relevant import documents.
• Monitor import manifests and coordinate IGM filing, manifest amendments, and discrepancy resolution.
• Coordinate Delivery Order (DO) issuance with shipping lines and ensure completion of required documentation and charges.
• Coordinate with the Finance Department for verification of import-related charges, payment confirmations, outstanding dues, and other financial requirements necessary for timely DO issuance.
• Follow up on vessel arrivals, DO release, and pending documentation.
• Coordinate with internal import operations, clearing agents, customers, shipping lines, and overseas partners.
• Maintain accurate records of pre-alerts, manifests, DOs, amendments, and related correspondence.
• Ensure timely processing to minimize operational delays and additional shipment costs.

Skills

Freight forwarding

Import operations

Documentation

MS Excel

Communication

Tools

MS Excel

Office suite

Job description

Designation: Import Shipment Associate/Executive

Experience: 1-2 years

Job Summary

To manage import pre-alerts, manifest processing, and Delivery Order (DO) issuance while ensuring accurate documentation and timely coordination with overseas agents, shipping lines, Finance, and internal teams.

Key Responsibilities

• Receive and review import pre-alerts from overseas agents and verify shipment documentation.
• Coordinate with overseas agents to obtain missing documents, shipment updates, and clarification on discrepancies.
• Verify Bills of Lading, consignee details, container information, and other relevant import documents.
• Monitor import manifests and coordinate IGM filing, manifest amendments, and discrepancy resolution.
• Coordinate Delivery Order (DO) issuance with shipping lines and ensure completion of required documentation and charges.
• Coordinate with the Finance Department for verification of import-related charges, payment confirmations, outstanding dues, and other financial requirements necessary for timely DO issuance.
• Follow up on vessel arrivals, DO release, and pending documentation.
• Coordinate with internal import operations, clearing agents, customers, shipping lines, and overseas partners.
• Maintain accurate records of pre-alerts, manifests, DOs, amendments, and related correspondence.
• Ensure timely processing to minimize operational delays and additional shipment costs.

Required Skills & Qualifications

• 1-2 years of relevant experience in freight forwarding, import operations, or documentation.
• Basic knowledge of import pre-alerts, Bills of Lading, IGM, and DO issuance.
• Good communication, email writing, coordination, and follow-up skills.
• Proficiency in MS Excel and standard office applications.

Key Performance Indicators (KPIs)

• Timely and accurate pre-alert processing.
• Effective coordination with overseas agents and internal teams.
• Accuracy of manifest processing and shipment documentation.
• Timely DO issuance and follow-ups on pending payments.
• Compliance with internal procedures and shipping line requirements.