MSP Onboarding & Tool Deployment Specialist

Prime System Solutions; Lahore; On-site; PKR 669,600 - 892,800; Full time

Job summary

A leading IT services provider in Lahore is seeking an Onboarding Specialist to facilitate client transitions from legacy services to standardized offerings. This role involves close collaboration with client stakeholders and internal teams to ensure seamless onboarding. Candidates should have a minimum of 1 year experience in an MSP environment, strong technical skills in Microsoft services, and excellent communication abilities. Experience with tools like ConnectWise PSA and Kaseya is preferred.

Qualifications

• Minimum 1 year of experience in a Managed Service Provider (MSP) environment.
• Hands-on experience with email security and threat protection.
• Experience with RMM platforms such as Kaseya VSA and Datto RMM.

Responsibilities

• Support conversion of clients to new service offerings.
• Communicate with internal teams for smooth updates.
• Use tools to evaluate client environments and document workflows.

Skills

Microsoft 365 services

Azure AD/Entra ID

DNS

Group Policy

Collaborative team player

Effective time management

Proactive problem-solver

Tools

ConnectWise PSA

Kaseya VSA

Datto RMM

Microsoft Defender

Mimecast

Job description

A leading IT services provider in Lahore is seeking an Onboarding Specialist to facilitate client transitions from legacy services to standardized offerings. This role involves close collaboration with client stakeholders and internal teams to ensure seamless onboarding. Candidates should have a minimum of 1 year experience in an MSP environment, strong technical skills in Microsoft services, and excellent communication abilities. Experience with tools like ConnectWise PSA and Kaseya is preferred.