Last-Mile Hub Leader - Ops, Growth & Team Mentorship

Alibaba Group; Karachi Division; On-site; PKR 1,800,000 - 2,700,000; Full time

Job summary

Alibaba Group, through its Daraz Last Mile Hub in Karachi, seeks an experienced operations leader to manage daily hub activities and drive customer-focused growth. The role requires strategic oversight, cross-functional collaboration, and strong partnership management to ensure efficient delivery and high service levels.

The position emphasizes leadership, data-driven decision making, and negotiation with stakeholders to optimize performance in a dynamic e-commerce environment.

Qualifications

• Requires leadership in a fast-paced e-commerce or logistics environment.
• Strong interpersonal and communication skills with internal and external stakeholders.
• Ability to analyze market trends and identify business opportunities.
• Experience negotiating and managing partnerships in the global trade landscape.

Responsibilities

• Manage and oversee daily operations of the Daraz Last mile Hub and ensure smooth workflow.
• Develop and implement strategies to enhance customer experience and drive growth.
• Collaborate with cross-functional teams to align on goals and resolve operational issues.
• Lead and mentor a team, fostering a positive environment and ongoing development.
• Monitor KPIs to evaluate hub performance and drive data-driven improvements.
• Establish and maintain relationships with external partners to support business initiatives.

Skills

Leadership

Communication skills

Strategic thinking

Data-driven decision making

Negotiation

Education

Bachelor's degree

MBA

Job description

Alibaba Group, through its Daraz Last Mile Hub in Karachi, seeks an experienced operations leader to manage daily hub activities and drive customer-focused growth. The role requires strategic oversight, cross-functional collaboration, and strong partnership management to ensure efficient delivery and high service levels.

The position emphasizes leadership, data-driven decision making, and negotiation with stakeholders to optimize performance in a dynamic e-commerce environment.