Last-Mile Hub Lead: Drive Operations & Growth

Daraz; Karachi Division; On-site; PKR 3,000,000 - 5,500,000; Full time

Job summary

Daraz is seeking an experienced Operations Manager to oversee the Last mile Hub in Karachi, ensuring smooth daily workflow and effective cross-team communication.

You will develop strategies to enhance customer experience, drive growth and satisfaction in the region, and collaborate with cross-functional teams to align goals and resolve issues. Leadership is required to mentor staff and promote professional development.

Qualifications

• Bachelor's degree in Business Administration, Management, or related field.
• MBA considered a plus.
• 3+ years of leadership experience in fast-paced e-commerce or logistics.
• Proven ability to grow teams and achieve targets.
• Strong interpersonal and communication skills with internal/external stakeholders.
• Ability to analyze market trends and identify opportunities.
• Experience negotiating and managing partnerships, with knowledge of global trade.

Responsibilities

• Oversee daily operations of the Last mile Hub.
• Develop strategies to enhance customer experience and drive growth.
• Collaborate with cross-functional teams to align goals and resolve issues.
• Lead and mentor a team, fostering development and engagement.
• Monitor KPIs to drive data‑driven improvements.
• Establish relationships with external partners and stakeholders.

Skills

Leadership

Operations mgmt

Strategic planning

Communication

Stakeholder mgmt

Data-driven decisions

Education

Bachelor's degree in Business Administration or related

MBA

Job description

Daraz is seeking an experienced Operations Manager to oversee the Last mile Hub in Karachi, ensuring smooth daily workflow and effective cross-team communication.

You will develop strategies to enhance customer experience, drive growth and satisfaction in the region, and collaborate with cross-functional teams to align goals and resolve issues. Leadership is required to mentor staff and promote professional development.