Daraz PK-Facility Lead-Logistics

Alibaba Group; Karachi Division; On-site; PKR 1,800,000 - 2,700,000; Full time

Job summary

Alibaba Group, through its Daraz Last Mile Hub in Karachi, seeks an experienced operations leader to manage daily hub activities and drive customer-focused growth. The role requires strategic oversight, cross-functional collaboration, and strong partnership management to ensure efficient delivery and high service levels.

The position emphasizes leadership, data-driven decision making, and negotiation with stakeholders to optimize performance in a dynamic e-commerce environment.

Qualifications

• Requires leadership in a fast-paced e-commerce or logistics environment.
• Strong interpersonal and communication skills with internal and external stakeholders.
• Ability to analyze market trends and identify business opportunities.
• Experience negotiating and managing partnerships in the global trade landscape.

Responsibilities

• Manage and oversee daily operations of the Daraz Last mile Hub and ensure smooth workflow.
• Develop and implement strategies to enhance customer experience and drive growth.
• Collaborate with cross-functional teams to align on goals and resolve operational issues.
• Lead and mentor a team, fostering a positive environment and ongoing development.
• Monitor KPIs to evaluate hub performance and drive data-driven improvements.
• Establish and maintain relationships with external partners to support business initiatives.

Skills

Leadership

Communication skills

Strategic thinking

Data-driven decision making

Negotiation

Education

Bachelor's degree

MBA

Job description

Manage and oversee daily operations of the Daraz Last mile Hub, ensuring smooth workflow and efficient communication among teams.Develop and implement strategies to enhance customer experience, driving growth and customer satisfaction in the assigned region.Collaborate with cross-functional teams to align on goals, identify opportunities, and resolve operational issues.Lead and mentor a team of professionals, fostering a positive work environment and promoting continuous learning and development.Monitor key performance indicators (KPIs) to evaluate the hub's performance and make data-driven decisions for improvement.Establish and maintain strong relationships with external partners and stakeholders to support business development and partnership initiatives.

Position Requirement

• Bachelor's degree in Business Administration, Management, or a related field;
• an MBA is a plus.
• Minimum of 3 years of experience in a leadership role, preferably in a fast-paced e-commerce or logistics environment.
• Proven track record in managing teams, driving operational excellence, and achieving business targets.
• Strong interpersonal and communication skills, with the ability to effectively engage with both internal and external stakeholders.
• Demonstrated ability to analyze market trends, identify business opportunities, and adapt strategies accordingly.
• Experience in negotiating and managing partnerships, as well as a solid understanding of the global trade landscape.
• Fluent in English and proficiency in another language relevant to the region is