Role Overview
We are looking for a hands‑on HR Lead who can independently manage and execute all core HR functions for a small but growing digital marketing agency. This role requires someone organized, proactive, and comfortable handling both people and processes.
Responsibilities
- End‑to‑end recruitment: job postings, screening, interviews, onboarding, maintaining candidate pipeline and hiring trackers, coordinating with department heads.
- Payroll & Compensation: monthly payroll processing, attendance, leaves, deductions, maintain salary records and contracts, coordinate with finance for salary disbursement, handle reimbursements and basic queries.
- Attendance & Leave Management: track daily attendance, leaves, late records, maintain leave policies and balances, ensure compliance with working hours and company policies.
- Performance Management: assist in setting KPIs and performance benchmarks, coordinate quarterly performance reviews, track employee performance, support improvement plans, client health reporting.
- Employee Engagement: plan and execute team activities, monthly events, celebrations, team‑building initiatives, maintain a positive environment.
- Training & Development: identify skill gaps, coordinate internal and external training, maintain training records, support onboarding training.
- Culture Development: promote company values, positive work culture, implement initiatives to improve satisfaction and retention, act as bridge between management and team.
- Conflict Resolution & Discipline: handle grievances, ensure fair disciplinary actions, maintain confidentiality.
- HR Operations & Compliance: maintain records, HR documentation, policies, ensure compliance with law, draft HR letters, manage exit process.
- Additional: build HR systems, update policies, support workforce planning, monitor retention/turnover, maintain internal communication clarity.
Job Requirements
- 3–5 years of HR experience (preferably in agencies, startups, or small teams)
- Strong organizational and communication skills
- Ability to handle multiple responsibilities independently
- Basic knowledge of payroll and HR processes
- Comfortable working in a fast‑paced environment
Preferred Candidate
- Strong interpersonal and conflict‑handling skills
- Proactive mindset with problem‑solving ability
What We’re Looking For
- Someone who can execute, not just plan
- Someone who can manage people AND processes
- Someone who can build structure in a small team environment