HR Manager (Female Only)

Cynosure Designs Ltd; Lahore; On-site; PKR 1,200,000 - 2,000,000; Full time

Job summary

Cynosure Designs Ltd is seeking a capable HR Manager to own day-to-day HR operations, recruitment, employee relations, attendance, payroll coordination, performance management and HR administration. You will work closely with management and department leads to hire the right people, ensure policy understanding, address performance concerns professionally and maintain accurate records to back HR decisions.

This role requires discretion with sensitive employee matters and adherence to local labour

Qualifications

• Bachelor’s degree in HR or related field and solid experience in HR operations.
• Experience managing end-to-end recruitment and onboarding processes.
• Proven ability to handle sensitive employee information with discretion and fairness.
• Knowledge of local labour laws and compliance requirements in Pakistan.

Responsibilities

• Manage day-to-day HR operations including attendance, leave and records.
• Coordinate recruitment from job descriptions to offers and onboarding.
• Oversee payroll inputs, deductions and compliance across the organisation.
• Lead performance management processes and employee development discussions.
• Maintain HR policies, documentation and reporting for management.

Skills

HR operations

Recruitment

Employee relations

Payroll coordination

Performance management

HR administration

Labour law

Record keeping

Communication

Confidentiality

Education

Bachelor's degree in Human Resource Management

Bachelor's degree in Business Administration

Tools

HRIS systems

Payroll software

Spreadsheets

Job description

Cynosure Designs is committed to discovering top talent and providing them with refined programs to nurture each experience. We enable an environment where team members feel comfortable bringing their full selves to work each day.

We are looking for a capable and organised HR Manager to take ownership of day-to-day HR operations, recruitment, employee relations, attendance, payroll coordination, performance management and HR administration.

You will work closely with management and department leads to ensure that the right people are hired, employees understand company policies, performance concerns are addressed professionally, and HR decisions are supported by accurate records.

This role requires someone who can handle sensitive employee matters with discretion, make fair and consistent decisions, enforce policies when necessary, and follow issues through to resolution.

What you will do

Manage recruitment end to end: Coordinate with department leads to understand hiring requirements, prepare and publish job descriptions, screen CVs, conduct initial HR interviews, shortlist candidates and manage the recruitment process through to the offer stage.

Own the employee lifecycle: Manage onboarding, employment documentation, probation reviews, confirmation, internal transfers, resignations, exit interviews and offboarding.

Manage attendance and leave: Maintain accurate attendance and leave records, investigate missing check-ins, late arrivals, early departures and short working hours, and apply company policies consistently.

Coordinate payroll: Prepare and verify monthly payroll inputs, including attendance, leave deductions, salary adjustments, advances, overtime where applicable, and other approved deductions. Coordinate with the relevant team to ensure payroll information is accurate and submitted on time.

Handle employee relations: Address employee concerns, workplace disputes, grievances and disciplinary matters professionally. Maintain appropriate documentation and elevate serious or sensitive cases to management.

Manage performance reviews: Coordinate probation assessments, periodic performance reviews, employee feedback and improvement plans with department heads. Ensure that reviews result in clear decisions and follow-up actions.

Maintain HR policies and documentation: Develop, review and implement HR policies, procedures, employee handbooks, employment contracts, offer letters, warning letters and other HR documents.

Ensure HR compliance: Maintain employment records and support compliance with applicable labour laws, statutory obligations, EOBI, social security and income tax requirements, in coordination with the relevant advisers or payroll personnel.

Oversee HR administration: Maintain employee files, staff records, company asset handovers, office documentation and other administrative records requiring HR oversight.

Monitor employee engagement and retention: Identify workplace concerns, gather feedback, support team engagement initiatives and recommend practical improvements to employee satisfaction and retention.

Prepare HR reports: Provide management with regular updates on recruitment, attendance, leave, headcount, payroll inputs, employee performance, disciplinary cases and outstanding HR matters.

Improve HR processes: Identify gaps in existing procedures, reduce avoidable manual work, improve record accuracy and introduce practical systems for tracking HR tasks and deadlines.

Support management decisions: Provide clear, evidence-based recommendations on recruitment, employee performance, conduct, retention and workforce planning.

Technical expertise required

HR operations: Strong practical knowledge of recruitment, onboarding, employee records, attendance, leave management, payroll coordination and employee lifecycle administration.

Recruitment and selection: Ability to assess CVs, conduct structured interviews, evaluate candidates against job requirements and coordinate hiring decisions with department leads.

Employee relations: Experience handling grievances, disciplinary matters, workplace conflicts and confidential employee issues with fairness and professionalism.

Payroll and attendance: Ability to verify payroll inputs, identify discrepancies and understand the relationship between attendance, leave, deductions and salary calculations.

Performance management: Experience coordinating appraisals, probation reviews, performance improvement plans and employee development discussions.

HR documentation: Strong ability to prepare professional employment documents, HR policies, reports, notices and formal employee communications.

Labour law and compliance: Working knowledge of applicable employment legislation and statutory HR requirements in Pakistan, including relevant social security, EOBI and tax-related processes.

HR systems: Confidence using attendance and payroll systems, spreadsheets and digital employee records.

Reporting and analysis: Ability to maintain accurate HR data, prepare management reports and identify recurring workforce issues through records and trends.

Communication: Strong written and verbal communication skills, including the ability to address difficult conversations and explain policies clearly.

Confidentiality: Sound judgement when handling salary information, personal records, complaints, disciplinary cases and other sensitive employee matters.

What you bring

3–5 years of relevant HR experience, preferably in an HR Manager, HR Generalist or similar role with responsibility for day-to-day HR operations.

A bachelor's degree in Human Resource Management, Business Administration or a related field.

Practical experience with attendance, leave, payroll inputs, employee documentation and HR reporting.

Experience handling employee grievances, disciplinary procedures and performance-related concerns.

The ability to work independently, prioritise competing deadlines and follow issues through to resolution.

Confidence working with senior management and department heads while maintaining appropriate professional boundaries.

A structured approach to record-keeping, documentation, policy implementation and administrative follow-up.

The ability to communicate decisions clearly, maintain professional relationships and handle sensitive matters without unnecessary escalation.

A proactive approach to identifying HR problems before they affect the wider team.

Strong advantages (not required)

Experience working in a digital agency, software house, IT company or other fast-paced professional services environment.

Experience managing HR operations for a team of 20 or more employees.

Practical experience using attendance management platform.

Experience preparing HR dashboards, monthly workforce reports and recruitment trackers.

Experience improving HR policies, standard operating procedures and employee documentation.

Familiarity with salary structures, payroll reconciliation, employee benefits and statutory contribution processes.

Experience coordinating employee engagement activities, training programmes and retention initiatives.

Experience supporting organisational growth, workforce planning and department-level recruitment.

How we work

You will work directly with management and department leads on recruitment, employee matters and workforce planning.

We expect HR records to be accurate, up to date and properly documented.

Employee matters must be handled confidentially, consistently and with sound judgement.

Policies should be applied fairly, with decisions supported by facts and appropriate documentation.

We value early communication, practical problem-solving and clear reporting over last-minute updates.

HR is expected to support both employees and the business while maintaining professional standards and accountability.

What you get

Responsibility for meaningful HR operations across a multi-department organisation.

Direct involvement in recruitment, employee development, performance management and workplace processes.

The opportunity to improve existing HR systems, policies and procedures.

Regular collaboration with management and department leads.

A professional working environment with scope to strengthen and develop the HR function.