Hub Lead-Multan

Daraz; Multan; On-site; PKR 1,674,000 - 3,906,000; Full time

Job summary

Daraz is seeking a Hub Operations Leader for the Multan Hub and surrounding cities. You will supervise day-to-day logistics activities, drive efficiency improvements, and coordinate with sorting, linehaul, first-mile, commercial, and customer service teams to meet service levels.

You will manage and coach Hub staff and LMPs, analyze data to inform decisions, and ensure adherence to company policies and regulatory standards. Strong English and Urdu communication skills are required.

Qualifications

• Bachelor's degree in Business Administration, Supply Chain Management, or related field.
• Demonstrated leadership experience in logistics or supply chain roles.

Responsibilities

• Manage day-to-day operations of the Multan Hub and assigned cities.
• Develop and implement strategies to improve efficiency and reduce costs.
• Lead and motivate a team of Hub staff and LMPs with coaching and performance management.
• Collaborate with cross-functional teams (sort, linehaul, first-mile, commercial, customer service).
• Maintain relationships with partners and vendors to integrate with Alibaba International network.
• Monitor KPIs and develop action plans for improvements.
• Ensure compliance with company policies, regulations, and industry standards.

Skills

Leadership

Team management

Communication

Problem solving

Data-driven insights

Education

Bachelor's degree

Job description

Manage and oversee the day-to-day operations of the Multan Hub and assigned cities, ensuring smooth logistics and customer service.

Develop and implement strategies to enhance operational efficiency, reduce costs, and improve service quality.

Lead and motivate a team of Hub staff and LMPs, providing training, coaching, and performance management to drive productivity.

Collaborate with cross-functional teams, including sort, linehaul, first-mile, commercial, and customer service, to align on goals and address any operational issues.

Maintain strong relationships with the partners, vendors, and stakeholders to ensure seamless integration into the Alibaba International network.

Monitor key performance indicators and develop action plans to address areas of improvement.

Ensure compliance with company policies, regulations, and industry standards.

Job Requirements

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
• Minimum of 3 years of experience in a similar leadership role, preferably in a logistics or supply chain environment.
• Proven track record in managing teams and driving operational excellence.
• Strong understanding of logistics processes and customer service best practices.
• Excellent interpersonal and communication skills, with the ability to build relationships and influence stakeholders.
• Effective problem-solving and decision-making abilities, with a focus on data-driven insights.
• Fluent in English and Urdu, with the ability to communicate effectively