HR Generalist / HR Manager (HighVolume Recruitment)

Brickstech; Karachi Division; On-site; PKR 670,000 - 1,339,000; Full time

Job summary

Brickstech is seeking an HR Generalist/HR Manager in Karachi, DHA, to manage staffing levels and drive mass recruitment for call center, sales and delivery roles. You will own day-to-day HR operations in the Pakistan office and partner with local management to forecast headcount.

The role requires 2–4 years in HR or recruitment, proven high-volume hiring experience, strong English communication, and the ability to work independently in a fast-paced environment.

Qualifications

• 2–4 years of HR or recruitment experience.
• Proven mass/high-volume recruitment experience.
• Experience recruiting call center, sales, delivery, or logistics roles.
• Strong knowledge of recruitment funnels, sourcing channels and metrics.
• Ability to work independently in a fast-paced environment.
• Good working English.

Responsibilities

• Manage high-volume recruitment for call center, sales operators, and couriers.
• Build and maintain candidate pipelines via job boards, social media, referrals.
• Oversee full recruitment funnel from sourcing to offers and start dates.
• Monitor recruitment metrics like time-to-hire and show-up rates.
• Coordinate onboarding and initial employee adaptation.
• Collaborate with Sales, Logistics and local management on staffing.

Skills

Mass recruitment

Recruitment funnel

HR policy

English proficiency

Onboarding

Independent work

Job description

Job Description

Position: HR Generalist / HR ManagerLocation: Karachi, DHA

Work Format: Full-time, office-based

Experience Required: 2–4 Years

1. Position Summary

The key priority for this position is to ensure that the business maintains the required staffing levels and a stable employee headcount, with a particularly strong focus on recruitment. The person will be responsible for both mass recruitment and selected professional positions, while also managing the core HR processes for our Pakistan operation.

2. Key Responsibilities

• Managing high-volume recruitment, primarily for call center / sales operators and couriers.
• Building and maintaining a stable candidate pipeline through job boards, social media, referrals, local sourcing and alternative recruitment channels.
• Managing the full recruitment funnel from sourcing and screening to interviews, offers and successful employee start dates.
• Monitoring recruitment metrics, including time-to-hire, conversion rates, candidate drop-off and show-up rates.
• Ensuring required staffing levels and reacting quickly to shortages and employee turnover.
• Recruiting selected specialist and support positions when required.
• Organizing onboarding and initial employee adaptation.
• Monitoring attendance, employee discipline, absences and employee exits.
• Working closely with Sales, Logistics and local management on staffing requirements.
• Introducing simple and practical HR processes and reporting.
• Taking ownership of day-to-day HR matters in the Pakistan office.

3. Work Schedule

• Working Days: Monday to Friday.
• Working Hours: 9:30 AM – 6:30 PM.

4. Candidate Profile

• 2–4 years of experience in HR and/or recruitment.
• Proven experience in mass / high-volume recruitment — this is essential.
• Experience recruiting call center, sales, delivery, field or other high-volume operational roles.
• Strong understanding of recruitment funnels, sourcing channels and recruitment metrics.
• Ability to maintain a consistent candidate flow rather than relying only on incoming applications.
• Experience working independently as an HR Generalist, HR Manager or standalone HR professional.
• Ability to work in a fast-paced and relatively unstructured environment.
• Strong ownership, execution speed and ability to make decisions independently.
• Good working English.

5. Advantageous Experience

• Experience in e-commerce.
• Experience in call centers.
• Experience in delivery/logistics.
• Experience in FMCG.
• Experience in a fast-growing/start-up environment.