HR Generalist

SMB Services Pakistan; Karachi Division; On-site; PKR 600,000 - 1,000,000; Full time

Job summary

SMB Services Pakistan is seeking an experienced HR Generalist to manage day-to-day HR operations and support the complete employee lifecycle.

You will handle onboarding, records, payroll coordination, medical insurance, performance management, engagement, and policy implementation in a fast-paced environment.

Qualifications

• Bachelor’s degree in HR, Business Administration, or a related field.
• 2–5 years of experience in HR Generalist/HR Operations.
• Hands-on experience with HRIS/HRMS and performance management systems.
• Knowledge of payroll, employee benefits, medical insurance, and compensation processes.
• Strong communication, interpersonal, organizational, and Excel skills.
• High level of confidentiality and attention to detail.

Responsibilities

• Manage employee onboarding, confirmation, transfers, promotions, and exits.
• Maintain employee records and HRIS/HR software.
• Manage attendance, leave, overtime, and payroll inputs.
• Manage end to end payroll cycle.
• Handle medical insurance, including enrollments, claims coordination, and employee queries.
• Manage performance appraisal cycles through HR software, including goal setting, evaluations, and performance records.
• Coordinate annual increments, bonuses, and performance-based salary reviews.
• Support recruitment, onboarding, employee relations, and disciplinary processes.
• Ensure implementation of HR policies and maintain compliance.
• Prepare HR reports on headcount, attendance, turnover, performance, compensation, and benefits.

Job description

We are looking for an experienced and detail-oriented HR Generalist to manage day-to-day HR operations and support the complete employee lifecycle. The role will primarily focus on HR administration, employee records, attendance and leave management, payroll coordination, medical insurance administration, performance management, employee engagement, compensation reviews, and implementation of HR policies and procedures.

Key Responsibilities

• Manage employee onboarding, confirmation, transfers, promotions, and exits.
• Maintain employee records and HRIS/HR software.
• Manage attendance, leave, overtime, and payroll inputs.
• Manage end to end payroll cycle.
• Handle medical insurance, including enrollments, claims coordination, and employee queries.
• Manage performance appraisal cycles through HR software, including goal setting, evaluations, and performance records.
• Coordinate annual increments, bonuses, and performance-based salary reviews.
• Support recruitment, onboarding, employee relations, and disciplinary processes.
• Ensure implementation of HR policies and maintain compliance.
• Prepare HR reports on headcount, attendance, turnover, performance, compensation, and benefits.

Requirements

• Bachelor’s degree in HR, Business Administration, or a related field.
• 2–5 years of experience in HR Generalist/HR Operations.
• Hands-on experience with HRIS/HRMS and performance management systems.
• Knowledge of payroll, employee benefits, medical insurance, and compensation processes.
• Strong communication, interpersonal, organizational, and Excel skills.
• High level of confidentiality and attention to detail.