Senior Executive Human Resources

Zameen.com; Lahore; On-site; PKR 700,000 - 1,300,000; Full time

Job summary

Zameen.com in Lahore is seeking a Senior HR Executive to support end-to-end HR operations with a focus on new hire orientation, onboarding coordination, grievance resolution, and HR reporting. The role requires strong Excel skills and stakeholder coordination.

The candidate will manage onboarding processes, maintain HR trackers, MIS reports, and assist with policy compliance while ensuring confidentiality and high-quality documentation.

Qualifications

• Bachelor's degree in HR, Business Administration or related field (MBA in HR preferred).
• 2–4 years of HR experience.
• Strong proficiency in MS Excel (pivot tables, formulas, data tracking)
• Strong stakeholder management skills across levels
• Hands-on experience in grievance management and conflict resolution
• Excellent communication and interpersonal skills
• High level of discretion and confidentiality
• Strong organizational skills and attention to detail

Responsibilities

• Plan and conduct new hire orientation sessions and onboarding activities
• Coordinate documentation, induction schedules and cross-department introductions
• Track onboarding completion and gather feedback for process improvements
• Act as liaison between employees, department heads, and senior management on HR matters
• Maintain HR trackers, dashboards and reports using Excel (attendance, headcount, attrition, grievances)
• Prepare MIS reports and presentations for management review
• Support HR audits and ensure data accuracy across HR records
• Assist with policy implementation and HR compliance
• Support recruitment coordination as needed

Skills

Excel Proficiency

Interpersonal Skills

Stakeholder Management

Grievance Handling

Policy Compliance

Communication

Confidentiality

Organizational Skills

Education

Bachelor's in HR/Business Administration

MBA in HR

Tools

MS Excel

Job description

The Senior HR Executive will support end-to-end HR operations with a focus on new hire orientation, stakeholder coordination, grievance resolution, and HR data/reporting. The ideal candidate combines strong interpersonal skills with solid Excel proficiency to manage HR metrics and documentation accurately.

Key Responsibilities

• Plan and conduct new hire orientation sessions, ensuring a smooth and welcoming onboarding experience
• Coordinate documentation, induction schedules, and cross-departmental introductions for new joiners
• Track onboarding completion and gather feedback to improve the process

Stakeholder Management

• Act as a point of contact between employees, department heads, and senior management on HR matters
• Build strong working relationships with internal stakeholders to understand and address workforce needs
• Communicate HR policies, updates, and initiatives clearly across teams

Grievance Management

• Serve as the first point of contact for employee grievances and workplace concerns
• Investigate issues objectively, maintain confidentiality, and escalare as needed
• Document grievance cases and resolutions; track recurring issues and recommend preventive measures
• Ensure grievance handling aligns with company policy and labor regulations

HR Operations & Reporting

• Maintain and update HR trackers, dashboards, and reports using Excel (attendance, headcount, attrition, grievance logs, etc.)
• Prepare MIS reports and presentations for management review
• Support HR audits and ensure data accuracy across HR records

General HR Support

• Assist with policy implementation and HR compliance
• Support recruitment coordination as needed

Required Skills & Qualifications:

• Bachelor's degree in HR, Business Administration, or related field (MBA in HR preferred)
• 2-4 years of relevant HR experience
• Strong proficiency in MS Excel (pivot tables, VLOOKUP/formulas, data tracking, reporting)
• Strong stakeholder management skills — able to liaise confidently across levels
• Hands‑on experience in grievance management and conflict resolution
• Excellent communication and interpersonal skills
• High level of discretion and confidentiality
• Strong organizational skills and attention to detail