HR Executive

Prime BPO; Saddar; On-site; PKR 446,000 - 781,000; Full time

Benefits offered by this job

Free meals

Medical benefits

Gym membership

Leave encashment

Job summary

PRIME BPO is looking for an organized and proactive HR Executive to support our HR function in Rawalpindi. This on-site role covers onboarding, records, attendance, payroll support, and employee engagement within a growing BPO environment.

You will manage onboarding, maintain records, process HR letters, track headcount and assist with payroll inputs, benefits and compliance with local labor laws. A 1–3 year HR background and strong English/Urdu communication are preferred.

Qualifications

• Bachelor’s degree in HR Management, Business Administration or related field.
• 1-3 years HR experience (fresh grads with internship ok).
• Experience in a BPO/call center or large workforce preferred.
• Good understanding of HR processes, records and basic labor laws.
• Proficiency in MS Excel, Google Sheets and MS Office.
• Excellent communication in English and Urdu; strong interpersonal skills.
• Strong organizational skills and ability to maintain confidentiality.

Responsibilities

• Handle full onboarding process, including documentation, joining formalities, ID cards and system access.
• Maintain accurate employee records, files and master data (physical and digital).
• Prepare and issue HR letters such as offer, appointment, confirmation, experience and warnings.
• Update HR trackers and reports on headcount, attrition, attendance and new joiners.
• Process exit formalities, resignations, clearances and final documentation.
• Monitor attendance, shift schedules and leave records; coordinate with finance for payroll inputs.
• Administer employee benefits, including medical and EOBI.

Skills

MS Excel

Google Sheets

MS Office

English & Urdu comms

Organizational skills

Attention to detail

Multitasking

Education

Bachelor’s degree in HR Management or related field

Tools

HRIS/HR software

Job description

PRIME BPO is looking for an organized, proactive HR Executive to support our HR function.

Human Resources

On-site

Job Overview

Job Timings

Any

Last Date to Apply

November 16, 2026

PRIME BPO is Hiring: HR Executive

On Site | Rawalpindi

PRIME BPO is looking for an organized, proactive HR Executive to support our HR function. You will handle day-to-day HR operations, from onboarding and employee records to attendance, engagement and compliance, and help keep our workforce well supported in a growing BPO environment.

• Position Title: HR Executive
• Job Type: Full Time
• Work Mode: On Site (Office Based)
• Shift: [Day Shift / Timings]
• Salary Package: [PKR XX,000 – XX,000, based on experience]
• Reports To: [HR Manager]

Location

• Plot D-146, 6th Road, Satellite Town, Rawalpindi
• Candidates can search “Prime BPO” on Google Maps for the exact location

Key Responsibilities

HR Operations & Records

• Handle the full onboarding process, including documentation, joining formalities, ID cards and system access
• Maintain accurate, up-to-date employee records, files and master data (physical and digital)
• Prepare and issue HR letters such as offer, appointment, confirmation, experience and warning letters
• Update HR trackers and reports on headcount, attrition, attendance and new joiners
• Process exit formalities, including resignations, clearances and final documentation

Attendance, Leave & Payroll Support

• Monitor attendance, shift schedules and leave records
• Prepare and verify attendance and payroll inputs, and coordinate with the finance team
• Administer employee benefits, including medical, EOBI and leave encashment

Employee Relations & Engagement

• Act as the first point of contact for employee queries and concerns
• Support grievance handling and disciplinary processes, and maintain proper records
• Help plan and run employee engagement activities, recognition programs and events
• Conduct regular check-ins and exit interviews, and share insights with the HR Manager

Recruitment Support

• Assist the talent acquisition team with scheduling interviews, coordinating with candidates and managing hiring documentation
• Support the induction and orientation of new hires

Performance & Compliance

• Support the performance evaluation cycle by coordinating forms, timelines and records
• Help implement HR policies and ensure employees follow company procedures
• Ensure HR practices comply with Pakistan labor laws, EOBI and other statutory requirements
• Maintain strict confidentiality of employee information

Required Qualifications

• Bachelor’s degree in HR Management, Business Administration or a related field
• 1-3 years of experience in an HR role (fresh graduates with relevant internship experience may also apply)
• Experience in a BPO, call center or large workforce environment is preferred
• Good understanding of HR processes, employee records and basic labor laws
• Proficiency in MS Excel, Google Sheets and MS Office
• Excellent communication and interpersonal skills in English and Urdu
• Strong organizational skills and attention to detail
• High integrity and the ability to handle confidential information
• Ability to multitask and meet deadlines in a fast-paced environment

Good to Have

• Experience with HRIS or HR software
• Basic knowledge of payroll processing and attendance systems
• Experience handling shift-based teams
• HR certification or relevant short courses

Why Join PRIME BPO?

• Professional and growth-oriented work environment
• Hands-on exposure to all areas of HR in a growing organization
• Supportive management and structured processes
• Free meals, coffee and tea (food is on the house)
• 12 to 16 paid leaves annually
• Medical benefits
• Gym and salon membership
• EOBI
• Leave Encashment policy